Their customer service is great, but they were very late with providing me with my license plates, title, and never refunded me the money that was charged to me, even though it was their mistake, and they had promise to refund me the money!
Friend bought a car from someone who was associated with this dealership. Was able to drive the vehicle for only a week before the car would not start anymore. Now, she has had to replace the security system ($700) without any help from this company. They told her the one who sold it was not involved with their company, yet- their name is on the title of the vehicle. After getting the security vehicle fixed, one day later it would not start again due to wires that were cut, zip tied and hid under the hood. Someone was going to install a car started and didn't follow through. So now she has to pay $550 to get this fixed. No one is willing to help her. She is a mother of 2 and it is Christmas time. The company does not care on bit about selling a shady vehicle.
I am happy to report that I had an excellent experience at dumarks. I am very pleased with the Car I purchased and I will continue to heartily recommend them to any looking to purchase a vehicle. Ryan was very helpful in showing me vehicle options and explaining fincancing/purchase arrangements. Ryan was courteous, friendly and patient with me throughout the negotiations. I’m confident that you agree with me
Bought a used car from this establishment-poor follow-up on a post sale issue and very argumentative. Was not professional and I would not buy here ever again...