I hate having to chase a service company to remind them how & when to do their job. Difficult to obtain a quote & didn't send a final receipt until I chased them again. Was suppose to charge us for propane used instead charged for 2 full tanks - another phone call! Also error on invoice - showed we had eqpt for 2 1/2 days when their staff delivered & picked up same day over a 6 hour span. Then problems with 2 hooded grilles that wouldn't stay lit - were constantly sputtering on & off which made it difficult to control heat to food - one side burned the other side was still raw. Very disappointed! To top it off, when I called to speak to manager or owner to get final bill corrected; was treated poorly, like it was OUR fault for their mistakes & defective eqpt.