Louie & John's Complete Auto ServiceAdd to Favorites
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Phone: (734) 219-5399
Phone: (734) 212-8911
Phone: (734) 822-9236
MobilePhone: (734) 646-9393
DON'T BELIEVE THE GOOD REVIEWS YOU READ. This company offers customers a gas card in exchange for a good review on Google!
My fiance and I went to this auto shop because it was a "Christian" business and we assumed they would be honest people. We were wrong.
They charged us $189 to tell us what we already told them was wrong with the vehicle, because we have a scanner and checked it ourselves before we brought it in.
The biggest issue with the vehicle was that a sensor was broken and needed replacing. We looked up the cost of this sensor, and it was anywhere between $70 - $150. They charged us $350 for this part, and then $500 for the labor to literally just unplug the old one and plug the new one back in. Supposedly they worked on this thing for 4 hours? Yeah right.
Then they charged us $300 dollars to replace the wiring harness on our headlight, something that we realized after the fact would only cost us less than $50 to do ourselves. Over $200 of that was in labor alone. There is no way it took these guys more than 20 minutes to swap out a headlight.
He also tried to tell us it would be around $200-300 to replace the tail light on the vehicle, which we declined. We ended up going to an auto parts store, buying the bulb for like $5, and were able to replace it in about 5 minutes.
We felt like we had been ripped off, but as long as our problem was finally fixed, we were okay with it. Then, not even 2 months later, the Stabilitrack light came back on and it was grinding again. I contacted them via the form on their website, and no one ever got back with me about it. I called them hoping to have them look at it again, but after seeing the reviews on here and how they treat customers who have had bad experiences with them, I am certain they would just politely tell me to screw off and try to charge me the same amount again.
Don't waste your time or money here. They may act nice, but being charged three times the cost of a normal mechanic is not worth it.
This is a scam business. Beware!
I brought my car there a few days ago as it was not running smoothly. The owner John came to me after 10 minutes looking into the car and told me they need a deeper inspection to figure out the problem and that it would cost between 165-180. I trusted the guy. He came 30 minutes later and told me that one ignition coil needs replacement. (I was told later by a different shop that this problem is very easy to figure out.) He also warned me that I should change the timing belt since it is loose and dry-rotted. His estimate for changing the coil was $600 and for the timing belt $900. I had to pay $180 for a diagnostic that lasted less than an hour just to be able to show my car to the auto-dealer for a second opinion and they told me the timing belt is fine and these belts rarely dry-rot. I found a shop that changed the coil for $220, almost one-third of the price that John the owner was asking for.
Don't be fooled by their nice manners. These people are very dishonest and the owner is a real crook.
Complete Auto Service is a really complete auto repair services center in Ann Arbor. I have used their services to repair my car. They have provided me great services at my budget. They have repaired my car with every detail that I have provided them. They have an experienced car repair technician team that can repair cars and autos efficiently.
Phone: (734) 665-2533
Address: 2890 Jackson Ave, Ann Arbor, MI 48103
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