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Like any good thing, the great reputation of Ann Arbor's Builders Carpet Outlet has spread like wildfire, to the point of expansion beyond anything the company's owners originally expected. In June of 1996, they formed Builders Carpet Outlet. All with construction backgrounds, the concept of supplying builders, landlords and Realtors with flooring and cabinets sounded great. By October, BCO had opened its doors to the public and was planning their move to the former Federal Express building, increasing to 24, 000 square feet of wide-open space. Now, as one owner states, "We could easily fill 10, 000 to 15, 000 more square feet." The retail demand from the general public surprised the owners more than their orders from builders and management companies. Working with builders, clients, BCO offers complete home design from cabinets and counter layout to ceramic backsplashes, down to the flooring. Designs are studied carefully, moving from one room to the next, indicating where transition strips and seams will fall, as well as coordinating colors and styles. The whole-house design concept is what catapulted BCO to the top of their field. Of the thousands of yards of carpet in stock, if a customer is unable to find what they are looking for, it can be special-ordered and expedited, resulting in an impeccable reputation for speedy delivery that makes both customers and suppliers happy. BCO is on top of the growing field of instant communication with its own web site, http: //www.builderscarpet.com, that has attracted customers from as far as California and Florida, while utilizing two-way radios for communicating in the field. Customers moving from a distance can FedEx their plans so that budgets and schedules are in place when they arrive in Michigan. If the home is under construction, communication with the builder and client helps scheduling sequences in order to eliminate potential problems. Entering Builders Carpet Outlet, customers enjoy a flowing array of area rugs in a rainbow of colors, with wood doors of cabinet styles on spinners and more carpet samples than can be imagined. Kids have thousands of square feet to drive SnuggleBug cars all over the store while parents browse or make selections. The front desk is almost lost in fresh flowers and the scattered paperwork of everyday orders, while the computer screens flash CAD designs in progress. Customer work "hands-on" with the aid of a 21-inch monitor, indicating where they want cabinets and how tall the counters will be throughout the home. The ceramic area has samples from the US, Spain and Italy, plain, mosaic, stone, small and large, with supplies and information on all. If it's not here, they can get it. BCO has recently added the Southwestern line from an Arizona company, making them the sole Michigan distributor. Laminate flooring made its arrival in the US approximately four years ago, and BCO carries seven lines. When there are 135 different manufacturers dealing in laminate, you have to make choices. We chose,, and Alloc, for the construction application and the variety of colors and styles. Vinyl flooring still has its place, VCT commercial tiles are in schools, restaurants, etc., and the sheet goods are still a hit in residential homes. The massive racks that hold the stock vinyl spin to exhibit the 90 or so rolls, while customers and builders may take samples. The rest of the warehouse is home to approximately 100, 000 yards of carpet on rolls, ready to purchase. In the back, materials are measured and cut, and the inventory is recalculated, loaded or stored. An indispensable factor in the company's success is the teamwork and the valuable employees that BCO has hired. Mutual friendship, trust, integrity, and a deeply ingrained work ethic while always doing their best for clients are what makes this company so special. Builders Carpet Outlet is open to the public Monday-Friday, 9am to 6pm, and on Saturday, 10am to 4pm; never on Sundays (at least for now! ).
Services/Products
Kitchen Cabinets, Used Carpets & Rugs, Countertops, Carpeting.
Brands
Mannington Mills, american olean, mohawk
Payment method
check, debit, all major credit cards
Categories
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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Details

Phone: (734) 973-8466

Address: 4040 Varsity Dr, Ann Arbor, MI 48108

Website: http://www.builderscarpet.com

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