I wanted to warn others so they don't have to go through what I did. Don't waste your time or money at NYC Massage! I had bought 2 Groupons for two one hour foot massages (mistakenly thinking it was in Urbandale since their website is www.urbandalefootmassage.com), but no, it's in Ankeny. :( I bought a groupon and used NYC's on-line scheduling service. I had an appointment there about a week ago (thought I'd pamper myself while the kids were at youth group) and had gotten a confirmation/reminder email and text prior to the appointment and then another reminder text 30 min. before the appointment. I was on my way to my appointment and received a text saying it had been cancelled and that I needed to go on-line to re-book my appointment!!!! I tried to text back and it gave me an automated reply, so I tried to call and kept getting an answering machine and couldn't leave a message because the mailbox was full. So, I kept driving thinking it was a mistake since I'd gotten a reminder text 30 minutes before the cancellation one and I showed up 15 minutes before my appointment and the entire place was dark and locked. The sign on the door said they were open till 8 p.m. and I was there at 6:45. I was so bummed and disappointed and mad since I was really looking forward to my foot massage! I immediately called Groupon and got a refund, but I would have much rather had the foot massage! This was SO unprofessional! I could have understood if someone had called me and said the therapist had a sick kid or something, but that's not what they did. I later got an e-mail saying that their massage therapist had quit 5 days prior to the appointment and they didn't realize she still had appointements on her schedule. Anyway, just didn't want someone else to go through what I did.
I have had many massages in my 60 years, but this was the best therapeutic massage I have ever had. My muscles felt relief up to 5 days afterwards. I highly recommend this. There is nothing fancy about this place, but it's clean and they do a wonderful job of getting the knots out.