We arrived shortly after opening. When we ordered hot tea, we were told they were out of tea bags. (A large grocery store is located across the street.) The food took over 45 minutes to arrive; when it did - the meat was hot but the sides were cold. My father told the Assistant Manager that his Portabella Steak was inedible (due to gristle). After my father added that this was the first bad steak he had received at Applebee's, the Assistant Manager replied, "It probably won't be the last.". (It will definitely be the last bad steak we get at that establishment!) Very poor service.