Over charged...30.00 for gel polish on toes. No scrubbing off dead skin.cut my toe. Not happy.hope I don't get infection.����
I will never ever ever step foot back in this place. I am beyond upset right now. My daughter and I went to get our nails done here which I knew better than to go back due to previous times where I had a horrible experience but stupid me gave them another chance. So we all know it's very hard to understand these people well once everything was all said and done my total bill was $130. I was literally sick to my stomach but I paid it, and while she was painting them she was adding this and that while I couldn't understand a word she was saying. Basically I had to pay more for less polish makes a lot of sense huh. Now this is the kicker, 5 days after having my nails on they started coming off along with the gel polish peeling off. So I went up there thinking surely they are going to fix the problem nope, well yes but $20 more $20 more $20 more. YOU HAVE TO BE JOKING RIGHT. So I am to pay 20 more on top of the 58 I already paid for a poor job. So I said I just want the rest of what's left OFF and haha then they try and charge me $10 for that. I SAID NO NOT HAPPENING and so then the I guess manager spoke in their language back and forth with each other (hello I am not stupid I know you are talking about me in my face) psht. Now my nails are super thin hurt like crazy and I am so upset that I am in tears. What was suppose to be a fun relaxing time with my daughter turned out to be a complete nightmare. NEVER AGAIN WILL VIP GET ANOTHER DIME FOR ME. They should've have made this right and would have gained a good paying customer. ���������������������������� — at ￼VIP Nails.
Very rude customer service from" Mike". He is one of the managers. This business is more focused on rushing you out than quality service.
Courteous staff, very well-trained, always eager to help.The environment is very nice the shop is exquisite not your average salon.
This location is beautiful, the girls are friendly, services is great, one of the best luxurious nail bar in SC. Best of all free drinks. Definitly will come back.
I recommend this salon to the old and young alike and with most places of business if you are not happy with their service they want to know. The staff here are very friendly and engaging with customers once they see you a few times. Many Vietnamese women are very shy but can be quite friendly
Right now im very upset after been a loyal customer from this company today I have to say that it was the worst service I ever had there, the girl did a terrible job on my nails she didnt ask me to watch my hands the nails have bubbles and dirt and I call to speak with a manager and he was rude he only believe in her and she lied . Here is an unhappy customer and I will NEVER go back again there,, the manager told me straight up is you fault for not stopping her and i cant do nothing for you, HELLOOOO!!! she is suppose to know what to do and then he ask me why didnt I stop her/?? I dont do nails and she was suppose to know what to do. Not coming again not recommended at all .
Tina should change her name to Dr. Tina. My nails were sooooo unhealthy when i started with her about 3 months ago. Thanks to her excellent work i now use MY OWN NAILS..!!
Tina and staff are awesome. The gel nails are top technology and the atmosphere is happy! Give them a try!
Tina & this shop is AMAZING. will not go anywhere else! i really enjoy the gel that they offer, no UV light and will usually last me 3-4 weeks! top quality products & service, every time! 5 stars!