Arctic Office Product has by far the best copier service program in Anchorage. They have a local dispatch team, many technicians, local parts and local toner. For us that pretty much sealed the deal.
Their management is so bad. The person that responsible for online account is soooo rude and she has no idea what she's doing. I had to call over and over and over again for more than 7 times in 5 months span just to change the account info, nothing got done, not helpful at all.