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Extra Phones

Phone: (907) 278-2785

Fax: (907) 278-2785

Services/Products
  • Sewing Machines
Location
Northway Mall
Neighborhoods
Penland Park, Airport Heights
AKA

Viking Sewing Machine

Categories
Sewing Machines-Service & Repair, Household Sewing Machines, Industrial Sewing Machines, Sewing Machine Parts & Supplies

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Denise B.

04/03/2017

Overall
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The Husqvarna Viking Singer store Sold me a broken trade in sewing machine without my knowing that. Took almost a year they finally put it into the shop then 6 months to get it out. Used it about five times and it's broken again! When I purchased it not knowing anything about embroidery machines I had. O idea they sold me bare bones and broken. They made me purchase a power cord with it. Then we learned later it required purchasing software that was supposed to be with it, the feet, accessories and it has a hole in front where a knee lifter was suppose to be. They keep ignoring me including manager Marla! I feel totally ripped off and ignored. This should have been rectified immediately not a year later and then broke after barely using it again. I'm hurt and angry and don't recommend purchasing there if this is what they do! For the cost of repair they could have replaced it! A new one is only $900 and I'm not breaking down to purchase another machine with the customer service/management trouble I've had over this machine. I own a Kenmore sewing machine so I trusted them and that it was a Singer embroidery machine. Boy was I dumb! Husqvarna Husqvarna Viking & Pfaff Embroidery Machines User Group (Unofficial) Husqvarna Viking Sewing Machines (Official US Fan Page) Viking Sewing Center Viking Sewing Gallery 733 Singer Sewing Company @Singersewingcompany #Singersewing #HusqvarnaSewing #SingerCompany #SingerSewingMachine #sewingmachine #sewing #Viking #Husqvarna Foxnews KTUU-TV KTVA 11 KIMO ABC Alaska Super Station #VikingSewingcenter #Northwaymall #JoAnnsFabric Jo-Ann Fabric and Craft Stores (Hudson, OH)

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