Tres Chic Salon
6634 Lake Otis Pkwy Ste E, Anchorage, AK 99507
Stay far far away from this place-- especially don't buy the Groupon.
I scheduled my appointment with a Groupon certificate and like many others they cancelled the day of the appointment. Also they redeemed the Groupon as soon as I called. The lady who called me (30 minutes) before my appointment was EXTREMELY rude and unprofessional. This was to be a Mother's Day gift and they totally ruined it. I wouldn't recommend this place for free. However Groupon was awesome and refunded my money for both purchases, I have a feeling now I wasn't the first person to call them.
According to the hairstylist running the salon, she doesn't need our "chump change" because she's "been running this business for over 30 years", at least that's what she told me after she lost my Aunt's first appointment. We decided that maybe there was an accident and decided to set up dual appointments.
The day of our appointment, it was snowing on an already snowy and icy roads, but we made the 40 minute drive anyway. We arrived 5 minutes late and she wasn't there.
Her son apologized repeatedly and tried contacting her after checking the books only to find that we weren't scheduled again.
The woman had contacted me via text message prior to the day of our appointment, so I called her to see if there was some sort of mistake. She texted me back, now 15-20 minutes after our appointment time, saying that there was 12 inches of snow (mind you, we *just* drove through the same weather), and that if we wanted to wait, it was going to be awhile, but if we couldn't, we could contact Groupon for our money back. We waited for over 40 minutes and shenever arrived.
I explained that she lost our business due to lack of communication and she told me this:
"Actually you guys have rescheduled three times so i've been doing here 30 years honey and I've owned a business from was 17 so your chump change doesn't make or break me believe that"
Once, that's how many times I rescheduled and that was because she lost my Aunt's first appointment and we wanted to go together!
If I could give her zero stars, I would.
Her loss, I suppose, because we are great tippers. We've been known to tip up to 100% if we recieve excellent service!
HORRIFIC business! I made an appointment a week early and they accepted a walk-in instead of honoring my appointment, which I could see they had written in their book. I was 10 minutes early too so it wasn’t that I was late. The owner was unbelievably rude and the business had no parking because it’s next to a Laundromat.
01/28/2012Provided by Citysearch -
I've been going to Deann for several years and she has always been amazing. Then when she found out I was getting married she researched pictures for long hair and sent them to me. She did my hair for my wedding and my hair was gorgeous!! It was a pretty involves hairstyle and she rocked it! She has great prices and a wonderful personality. I would recommend her to anybody:)
07/11/2011Provided by Citysearch -
DeAnn's great! There may be some haters who try to put a hard-working woman down, but half-price dye-perms? $10.00 clipper cuts(excluding tip?) Seriously. If you want to over-pay go somewhere else! Really. She has the fairest priced hair-services in Anchorage. Probably all of Alaska.
06/05/2011Provided by Citysearch -
I took my 5 kids to Tres Chic Yesturday, we were going to a Family Function, They put a lot of time & effort to make my Babies look great, Even though the Salon was busy, i appriciated it so much , Then the Owner gave me a discount saying she to is a single Mom & knows it a tough Road, Soooo Thank You again, we will be back.
07/18/2008Provided by Citysearch -
When I went there to get my hair colored with a coupon, they fed a SNAKE a live
animal (against code) After I was done, I tried to use a coupon, which I called ahead of time to ask if it was still valid and they did not accept it and charged me twice as much. Then they did not have a credit card machine. And then, they proceeded to cuss me out LITERALLY (the owner as well) about the coupon and not having cash. So they literally STALKED me to the nearest ATM at a gas station where I took out the money.
This should be a crime.
Please, note that they have been open a year, and haircuts are still advertised to be $10 and still adv. their ""grand opening""
plus, all the women seem like 35 year olds who lost their way, got pregnant, smoke and dropped out of high school......
06/15/2008Provided by Citysearch -
De Ann is amazing. She did a -GREAT- job on my hair... and charged me a very reasonable price.. I got my hair cut, highlighted, and styled for only $65. I would have paid a lot more than that! I like her because she does not bsh*t and does not take bsh*t. So what if she ""cusses"" a lot... -She's real- and she's dedicated. it's the only place i'll go.
01/24/2008Provided by Citysearch -
DeAnn is a drag queen gone wrong, she is a fraud and she uses her teenage kids to do manicures without license, she puts bleech is girls hairs and leaves the shop and have the person with high bleech under a dryer sitting there un-supervised, she leaves teenagers in charge while she goes out and gets pet iguana food, isnt that nice to know that her pets comes before her paying customers, she never leaves cash in the drawer she stuffs it in her bra and when a paying customer goes to cash out she flashes the money like business is booming in New York, so seriously she's the biggest rip off she thrives on the general community there, they think her services are high class as she states in her brochures but that is all front, she uses her son as a show and tell there on how to do manicures and she uses her sons gf as a worker who's obviously under age to be there. Shut it down, report her in, I cannot believe I even paid her for her sons terrible manicure. She should be paying me for tolerating it for 30 mins. NOT RECOMMENDED AT ALL!! Drag queen gone BAD!
04/05/2007Provided by Citysearch -
I found DeAnn at Tres Chic Salon off the CitySearch website and tried her b/c she had a high rating. I had the WORST hair experience of my life. She put bleach in my hair, put me under the dryer and then LEFT the shop. When she got back and rinsed my hair in the sink - it immediately started falling out. She started cussing and calling me names and told me that breakage is ""what happens when you bleach hair"". BE WARNED. She is just TERRIBLE!! My beautiful long, well-cared for hair is ruined! 4/5/2007