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The Alaska Club

Map & Directions
(4 Reviews)

5201 E Tudor Rd, Anchorage, AK 99507

(907) 337-9550

CLOSED NOW
Today: 6:30 am - 8:00 pm
Tomorrow: 6:30 am - 8:00 pm
16
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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General Info
The Alaska Club is a health club providing a wide variety of fitness services and programs. Its athletics department offers gymnasiums and rock climbing facilities. The club provides a full-sized swimming pool for its members, and offers a wide variety of recreational activities, including lap and open swimming, water slides and water aerobics classes. It offers various fitness programs that include Anchorage, Fairbanks, Juneau and Valley. The club additionally provides a youth fitness program, including karate and yoga classes. The Alaska Club offers various amenities that include a caf and snack bars. Its pro shop provides T-shirts, baseball caps, sweatshirts, and pants and shorts. The club also offers a full-service salon providing facials, manicures, pedicures, body treatment and waxing. The Alaska Club is located in Anchorage, Alaska.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours

Extra Phones

Phone: (907) 337-5865

Phone: (907) 694-2393

Phone: (907) 376-8404

Primary Phone: (907) 337-5865

Fax: (907) 245-2263

Fax: (907) 337-5865

Services/Products
Massage
Payment method
all major credit cards
Neighborhoods
Castle Heights, University Area
AKA

The Alaska Club East

Categories
Health Clubs, Camps-Recreational, Day Spas, Exercise & Physical Fitness Programs, Gymnasiums, Health & Fitness Program Consultants, Massage Therapists, Personal Fitness Trainers, Physical Fitness Consultants & Trainers, Private Swimming Pools, Racquetball Courts, Swimming Instruction, Tennis Courts-Private, Tennis Instruction

Reviews

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Brandon W.

03/14/2016

Overall

Worst club I have ever been to, the very poor customer service, when I added my girlfriend they asked me if I was in a sexual relationship, got a condensending email from a manager Ricky White and he did nothing except continue to show why they are horrible company that treats customers bad. They have turned into a day care and you cant get away from all the kids, they have a 18 and over part of the south club but will charge you $50 extra to go their. They have treated me very poorly and cant wait for my contract to be over. Don't do business with them.

azacire

06/18/2012

Overall
worse gym ever

Completely misled me into the "trail membership" claim they never got my cancellation emails and the service wasn't worth everything I went through to leave. Don't do it to yourself.

becky8404

03/19/2012

Overall
Worst gym ever. the membership...

Worst gym ever. the membership coordinator that signed me up misled me on the three month cancellation policy which had unreasonable standards that were difficult to meet at best. The billing department was difficult to work with and uncooperative, even after involving lawyers. I got stuck in a year long contract with no benefits, childcare, lessons, or pools. My advise; do not sign a contract with this gym! If for any reason you do, make sure you read every sentence as the membership coordinator will be vague about the details. Understand that your membership is only good for walking in the door of certain locations, anything above that you WILL be charged for.

fairbanks

06/22/2008

Overall
JOIN ALASKA CLUB????NO TNKS

Super bad....bad ...bad....I don't even know why people stay a member...ooh I know, because its Alaska and they do not have any other choice and Alaska Club knows it!!! so if you don't like the costumer service, the cleanliness, and more, well NO OTHER PLACE TO GO...so...JOIN ALASKA CLUB....HA...HA...HA. So give your money away and shut the H...up. ....



I was a member almost for 1 year at omally rd. location. I was taking all the crap since I really enjoy the workout, but when it came to the managers? They do not have any idea of keeping the place clean and friendly, especially Stacy, front desk manager???? She really needs to go back to school and read books about costumer service and find out why costumers are very important for business, then Mr. Jeff, General Manager..Oh my gosh..He got to my face and pretty much wanted to hit me...I'm a woman!!! 5'8 and 125 lbs...what business does he has being on my face, I'm telling you if I was to be a men he.....he.... , well I realize that Mr, Jeff IS NOT A MAN enough for doing such a thing to me...and the problem was because I finally told them about how nasty the place was, I also told them that they really needed to cleanup the bathrooms up, especially the ones for the woman’s family locker rooms...DESCASTING!!!..well they did not like that, so Jeff really needed to get to my face and challenge his macho manners!!!!

PS.

I really think that Jeff’s wife is the one wearing the pants around their home so Jeff has an issue with woman at work.

If you want any more details about this, please email me at Penelope.rovira@gmail.com and I will be more than happy to share the story with you. By the way, I do not live in Anchorage anymore since I realize that most of the people there do not have any good skills on how to run a business. Very sad.