Super Deal Tobacco Shop
7521 Old Seward Hwy Ste A, Anchorage, AK 99518
Worst shop we've ever been to. My husband bought 2 vapors from there. One of the vapes he bought was the first one they ever sold. SO the associate said hey since this is the first one we've sold come back and tell us how it worked. Not even a month later he went to use it and it wouldn't ever turn on. He tried everything and it was completely dead and useless. He bought it and left it in the bag while we went on a trip. So today he went back in there to tell them it was a dud and never even turned on. You know because they asked him to!! As soon as he walked in and told the girl the story she went on the immediate defense. She and the other girl were EXTREMELY aggressive! They told him that they didn't know what he did with it and they weren't taking it back. He tried to explain that he didn't come there for a return he came there to tell them it didn't work because they asked him to come back and give a review of how it worked! They kept getting more and more aggressive when he tried to explain why he was there. He said you know what I'm done and threw the vape in their garbage. He called back to talk to the boss and was met with the same immature girl who was working. She refused to take a message and started screaming that she didn't do anything wrong and why did he need to talk to the owner. She hung up. He called back and said I want to talk to your owner. She demanded to know where he was at and when he said it's none of her business she very immaturely flipped on the fax machine. I've never in my life heard of such immaturity from a business! We were both shocked with what just transpired. These two girls were so ridiculous I can't believe anyone would ever hire them. The other merchandise he bought was fine and was wanting to go back and spend more money but was met with the complete opposite of customer service. He never asked them for anything. We will NEVER step foot in that place again. But we will keep calling until we get ahold of an owner.