Rally Automotive Repair
5713 Arctic Blvd, Anchorage, AK 99518
Worst experience EVER with a car repair shop. I understand things dont always go as planned, but i got different story and excuse every time I called. Was told I would get callbacks, and didn't. Said they tried to call but no missed calls or voicemails. Was told that the car would be looked at same day or next day. Days later was told they were still diagnosing and worst case scenario I would be two days and parts were in town. Ended up taking 3 weeks. I ended up with problems that I never had before I took my car in. When I called and asked for an appointment since it was an issue that only appeared once i got my car back, he said they wont make an appointment, and denied that the new issues could possibly be caused by them. When I doubted him because of something the owner told me, the guy said the owner knows nothing and that he lied to me to buy time. He said he had to get off the phone and hung up on me. Horrible experience.