Primary Care Associates
12350 Industry Way Ste 160, Anchorage, AK 99515
TollFree: (800) 720-2432
Primary Care Associates - Dale J Trombley II, MD
By Appointment Only: No
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I have been going to this facility for several years because of the location and the walk-in policy. I will not go to this business anymore for a whole lot of reasons. They are not concerned about your health and well-being at all. Their only goal is to take as much or you money as possible. For example, this last visit to the clinic was horrible – as usual. I sat in their waiting room for over an hour, and then waited in their exam room for nearly an hour as I repeated my symptoms to three people trying to get relief.
Ultimately, a practitioner diagnosed me with a sinus infection, upper respiratory infection, an ear infection, and a bacterial infection in my throat caused by post-nasal drip. I unfortunately have a life-long history of ear infections, several of which have been diagnosed and treated through this clinic. When I was told what she was prescribing me, I asked her for something stronger because I've learned from numerous previous experiences that it wouldn't be enough.
She stated she wanted me to try the "baby antibiotics" and call in if it didn't clear up and she’d call in something stronger... unfortunately something that has happened before. Guess what, I took the antibiotics as prescribed and the infections are back with a vengeance. ***surprise!*** I called the clinic today at 1pm and sat on hold for a half hour before a receptionist finally answered. She stated she would call in the prescription.
I went to the pharmacy when I got off work at 3pm and they didn't have record of the script being called in. I called the clinic back and they had no idea what I was talking about. So again, I explained the situation to her and she said she'd call it in. A 6pm that they still hadn't called in the script so I called the clinic back and they finally told me that I had to come in again and spend another $200 just to get a script for an illness I previously paid them $200 for - and of course, pay for another prescription.
It's clinics like this that have made health insurance and healthcare so expensive. They're crooks, their inconsiderate, they don't care about you or your time, and they make promises they never intend to keep so long as it keeps you coming back to line their pockets. Go somewhere - anywhere else but here! You will regret it!