Kendall Ford & Lincoln Of Anchorage
1950 Gambell St, Anchorage, AK 99501
06/12/2012Provided by Citysearch -
I am writing you in regards to Jeff Frias, who was my service consultant. I took my Ford F150 to have it diagnosed and serviced. During my stay there, Jeff did an excellent job. I was there from 7am to about 3pm. He kept me informed, consulted me and was above board in his professional approach to customer service. Additionally he informed me of a few recalls and took care of those as well. While waiting in your comfortable waiting room, I witnessed Jeff working with several other customers. Jeff handled this with an exemplary fashion. Cal Worthington's service department should be glad to have employees like Jeff...he is a Class Act! Please pass along my accolades to Jeff and my appreciate for his customer service.
06/06/2012Provided by Citysearch -
I just wanted to drop you a line to express my sincere appreciation for the courteous and professional treatment I received from your employees this morning. I ""limped in,"" first thing with an F-150 that refused to come out of four wheel drive, low range. I didn't have an appointment but I considered it an emergency because I had to drive to Talketna on Sunday. I was met by two very polite ladies, after answering a few questions the older of which (I'm sorry but I didn't get their names) knew just what was wrong and corrected the problems. She sent me on my way with a pleasant ""have a nice day"" and no charge. Mr. Werner you probably have never met me although I have bought two (soon three) brand new Ford F-150's from your dealership, the reason being; nothing ever goes wrong with Fords! I have most oil changes done at your dealership but the truck just doesn't break. However, I would be remiss if I didn't tell you that you must be doing a bang-up job as service director because your employees reflect extremely positive on you and your company, thank you again.
05/16/2012Provided by Citysearch -
THEY ARE THE BEST!! Best dealership in anchorage and alaska. The service is excellent and the employees are top notch. We love Worthington ford and cal. Me and my family will only shop at cal worthington ford. Also their white glove service makes getting oil changes super easy.