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Jackson Hewitt Tax Service

Map & Directions
(3 Reviews)

403 W Northern Lights Blvd Ste 1, Anchorage, AK 99503

(907) 222-0442

CLOSED NOW
Today: 9:00 am - 6:00 pm
Tomorrow: 9:00 am - 6:00 pm
16
YEARS
IN BUSINESS
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours

Extra Phones

Phone: (907) 222-0422

Phone: (907) 306-6220

Neighborhoods
Blueberry Lake, Midtown
AKA

Jackson Hewitt Tax Svc

Categories
Tax Return Preparation, Accounting Services, Bookkeeping, Business Documents & Records-Storage & Management, Tax Return Preparation-Business, Taxes-Consultants & Representatives

Reviews

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junojuneau

11/21/2011

Overall
If I could give a zero star ra...

If I could give a zero star rating, I would. Mike Kirby, the owner/manager of this franchise office is completely incompetent when it comes to customer service. After more than 40 emails/phone calls following an incorrectly filed return which led to a letter to me from the IRS, he quit calling or emailing me back. I called Jackson Hewitt's home office three times and was promised call backs within specific timeframes and never received them. An IRS deadline to respond on this matter was nearly 3 months ago and my problem is still unresolved. I will never, ever go to a Jackson Hewitt office again. By the way, checking the local Better Business Bureau, I see that the grade that this office has is an "F."

pruittmorgan

04/12/2010

Overall
Very Pleased

The experience I had w/ Jackson Hewitt was wonderful!!! I received a return that more than half of what H&R Block calculated and the costumer service was great! I would refer them to anyone.

mtrico

04/01/2009

Overall
Not to be trusted

Avoid these folks if possible. I went to them for the first time after receiving a 30$ off coupon in a mass mailing. They charged me for services I declined and never credited my bill for the 30$ off coupon I brought in. When I brought this to their attention their response was along the lines of "prove it". Avoid them.