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Geneva Woods Health Supplies

Map & Directions
(7 Reviews)

501 W Intl Airport Rd, Anchorage, AK 99518

(907) 565-6100

CLOSED NOW
Tomorrow: 8:00 am - 6:00 pm
42
YEARS
IN BUSINESS
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General Info
Geneva Woods Health Supplies in Alaska understands how important it is to you to be able to function within and around your own home. Therefore, we offer the products, equipment, and services you need to enhance your life and to cope with all of your home medical challenges. INCONTINENCE We fully understand how challenging it can be living with incontinence. This is why we strive to make your supply needs as convenient and efficient as possible. We offer a complete line of incontinence supplies to meet all of your needs and will deliver or mail out your product directly to your home. Our friendly and professional customer service representatives are here to answer all your questions, and we will even help you through the ordering and insurance-billing processes. NUTRITION Understanding that proper nutrition is a major importance for a healthy lifestyle, we offer a full range of nutritional supplies. Our many product offerings from Ross and Nestle, are designed to enhance your daily nutritional requirements. In addition to our nutritional products, we also carry feeding pumps and supplies with a large inventory of feeding tubes, buttons, and accessories. HOME MEDICAL EQUIPMENT Whether you require a hospital bed, bath equipment, or equipment to help you stay mobile, our knowledgeable and courteous customer service representatives will assist you. We assure availability, supply delivery, and equipment set-up for purchased or rental equipment. We’ll help you through every step of the ordering process and even assist you with billing your insurance provider. Our friendly staff can also arrange for our convenient mail-out or monthly delivery services. From bathroom aides to Juzo compression garments and everything in between, Geneva Woods Health Supplies offers all of the superior supplies and services you need. And if we don’t carry something, you can rest assured we will locate it for you. RESPIRATORY Geneva Woods Health Supplies offers a complete line of respiratory services, equipment and supplies for both adults and pediatric patients. We assure availability, supply delivery, and equipment setup for purchased or rental equipment. We have respiratory support available 24-hours a day to support your needs. We also provide equipment repair and maintenance services to ensure proper usage and overall safety. Our products include: Oxygen concentrators, cylinders, and supplies CPAP and BiPAP supplies Nebulizers Suction machines Ventilator machines and supplies
Hours
Regular Hours

Extra Phones

Phone: (907) 297-1111

Fax: (907) 279-8054

Payment method
master card, visa
Neighborhood
Midtown
Associations
ACHC (Accreditation Commission for Health Care)
Categories
Home Health Services, Health & Welfare Clinics, Home Health Care Equipment & Supplies, Medical Clinics, Medical Equipment & Supplies, Social Service Organizations
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Reviews

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Lee W.

08/26/2015

Overall

This is such a terrible business that they do not even deserve 1 star. Their equipment (oxygen) is poorly maintained and reeks of cigarette smoke. Their service is nonexistent. They say they will deliver and never show up. They say they will call back and never do. They obviously care only about collecting your medicare money and providing absolutely nothing in return.

Roy S.

08/22/2015

Overall

Terrible services. Slow customer service. Used products handed out. Won't call you back!!!! Go somewhere else!!!!! Frontier medical was way better. Too bad Geneva Woods bought them out.

Candis B.

07/30/2015

Overall

Horrible customer service! If your able to get your monthly supply order from another company - do it! They have had horrible customer service for years and now have combined businesses with another company in town and it's only become worse! Save yourself the time and go with another company!

Azure J.

03/09/2015

Overall

I was discharged from providence with instructions to call Geneva woods about a supply of IV antibiotics, and the people I spoke with were very kind, answered all my questions, and sent a nurse over to my house right away. The nurse herself was understanding of my situation, very helpful in teaching me how to perform infusions myself, and even came back to help me when I realized my PICC was exposed to air that same night. Another nurse they sent to change my dressing was so great, not only was he very careful about replacing the dressing, but he also explained all the things he needed to do to it or put on the PICC line, and for that I'm very thankful. I don't know how they got so many 1 star reviews, maybe I was just lucky, but I will go back to Geneva woods if I ever need home healthcare again.

Sharry G.

01/09/2015

Overall

It seems to be a common opinion that this pharmacy could function much better for physicians and patients. People are going to lengths such as finding providers out of state that will mail medications and supplies. Some places they are the only choice for some services.

Kris S.

04/23/2014

Overall

Spoke with one of the representative (Stephanie in Wheelchair Department) in regards to renting a motorized scooter. She keeps saying that she will call me back as within the end of the day or the next day, I waited for week hoping to get an answer from her but she never did call me back. Called her several times for and update and she keeps saying that she either spaced out, needs an approval from her supervisor, and needs to get a hold of the vendor for the scooter. After wasting a week waiting for nothing, I finally called Frontier Medical. Jennifer Watt helped me within 5 minutes, got the answer that I needed, emailed my invoice and placed my order right away. Geneva Woods' Management needs to look at this because you will end up loosing customers because of this kind of s=customer service.

jwstatic

11/09/2012

Overall
Terrible customer service

I've dealt with this business multiple times and have yet to have a good experience. I work in an assisted living home and call prescriptions in to be delivered. They deliver promptly but their customer service is disgusting. I have dealt with multiple people over there, male and female, and they act as if I am inconveniencing them. I usually ask for someone else just hoping to get someone willing to help me with some manners. I don't know where they find these people but if you're looking for a company with compassion for others look elsewhere.