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Estrada J Bernard Jr MD

Map & Directions
(3 Reviews)

3220 Providence Dr Ste E3-020, Anchorage, AK 99508

(907) 258-6999

29
YEARS
IN PRACTICE
ACCEPTING
NEW PATIENTS
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Accepted Insurance

  • Aetna
  • Assurant Health
  • Bravo Health
  • Cigna
  • First Choice Health
  • HealthPartners
View All Insurance

Specialties

Primary: Neurological Surgeon

Sub-Specialty: General

Additional Specialties: Neurosurgery

About

Board Certified
Yes
Gender
male

Services

Accepts New Patients
Yes
Treatments
  • Herniated Disc
  • Carpal Tunnel Syndrome
  • Lumecca
  • Brain Tumor
  • Spondylolisthesis
  • Spinal Stenosis

Provider Training

Certification

Neurological Surgery

Location & Hours

Practice Affiliations

Practice At 3220 Providence Dr E3-020

3220 Providence Dr E3-020

Anchorage, AK 99508

Main Location

3220 Providence Dr Ste E3-020

Anchorage, AK 99508

Location
Providence Health Park S Tower
Hours
Regular Hours

Extra Phones

Phone: (907) 258-6247

Fax: (907) 258-9470

Fax: (907) 258-6247

Neighborhood
University Area

Payment

Payment Method
insurance, discover

Other Information

Other Links

http://www.akneurosurgery.com

http://estradabernardmd.com

https://www.akneurosurgery.com

Categories
Physicians & Surgeons, Neurology, Physicians & Surgeons, Physicians & Surgeons, Surgery-General
Other Information

Specialties: Neurosurgery

Reviews

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salaska0228
Edited: 11/08/2017
Overall
Sue

This was absolutely the most mismanaged office I have ever been to. The surgeon, Dr. Tolbert was 3 1/2 late for my surgery to start. My family waited without ONE WORD WHY he was so late. The day before he said 0900, then showed up at 1420! Never saw him again until 6 weeks after major surgery. On call Dr. Bernard saw me for <10 min. and I was discharged the next day WITHOUT seeing any Dr. I was sent home with wrong discharge instructions.
The office manager, Donna, called me "a liar" on the phone!! She told me they were "short staffed" and she was too "busy" to deal with my questions. Rude & arrogant reflect the staff mantra---taking their lead from the Dr.s.
DO NOT use this group!!! I am filing complaints.

joeblow12
Edited: 11/08/2017
Overall
JoeBlow12

You are so right. This office staff is rude and inefficient. The surgeons don't care about listening to the patient. They think they know so why spend any time with the patient. Doesn't answer questions.
Find another group or go outside for ANY neurosurery.

Overall
No problems with the doctors a...

No problems with the doctors at this clinic, but we only saw Dr. Tolbert twice...so who knows? He seems like a pretty nice fellow. It is the behavior of his "medical assistant" Cory and the front office staff that caused me to fire him and seek another neurosurgeon. My husband was told he needed to have some nerve block injections at the pain clinic and the front office would send the referral the next day. It took them over a week to contact the pain center and they lied about that. With spinal fractures and compressions, the pain is not minimal, but the policy that "we don't prescribe pain meds until after surgery" was followed by the suggestion that we ask our primary doc for a prescription. That doc is not treating this condition, so why should he try to decide what meds are needed? When Dr. Tolbert became the treating physician it became HIS responsibility to oversee the care and comfort of my husband. Also...when the new neurosurgeon requested my husband's records from these horrible women, they refused the request because they claimed that they did not have a POA on file. Another lie. That paperwork was part of the initial new patient package. Our primary physician now feels terrible about referring this clinic because he had heard from others how rude and inept the staff is at Anchorage Neurosurgical. I don't want to be pampered, but I expect respect and truthfulness. My advice for anyone checking this clinic out is to run the other way. There are other neurosurgical offices in Anchorage that have highly skilled physicians AND caring, friendly personnel. No one needs to settle for this kind of treatment from ANYONE, least of all a medical doctor.