10998 Omalley Centre Dr Suite D, Anchorage, AK 99515
Fax Number: (907) 344-3717
By Appointment Only: Yes
Dr. Eberle has been my eye care doctor for 2 years, she knows my optical insurance and what is covered. I had an exam late last year and she stated I would need cataract surgery. After the surgery she stated I needed to come to her for post surgery exams. I went twice and was charged $400 a piece for each 15 minute exam. She charged my medical insurance which she knew she was not a preferred provider for this so the claim was not paid because the non-preferred provider deductible is very high. Had she been fair with me she should have allowed me to have the post exams at the surgery provider's office and my medical insurance would have paid the charges. But she was not upfront and honest with me therefore I will no longer trust her. I suggest you watch her practices.
Unethical behavior. Be careful, she is not in any insurance network, but she and her staff will twist the truth and make it seem as though they are. She tries to market standard procedures covered by insurance at other eye-care providers as "cutting edge" and will attempt to bill you for them. She will also bill standard contact lens follow-ups as "medical" (she gets more $ and you pay a lot more). She is not able to diagnose basic eye problems (in my case mild allergies). Dr. Eberle and staff are unable to do basic business operations (schedule/cancel appointments, submit prescriptions to pharmacy/optician, send correct and timely bills, etc... Mistakes are fine every now and then, everyone makes them, but she and her staff make A LOT and, on top of it, lie about it. She is very reluctant to give you your glasses/contacts prescription and tries to twist your arm into purchasing through her at higher cost. Again definitely unethical behavior, probably borderline illegal.
Great knowledgeable and friendly staff! Doctor takes the time to listen to her patients. Did not have to wait weeks or months to get an eye exam. Prices for glasses were good and my contacts were even cheaper than Costco! Did not think that could ever happen! I will definitely send all my family and recommend to my friends to go to this office!