Dairy Queen Grill & Chill
611 E Tudor Rd, Anchorage, AK 99503
Cuisines: Yogurt, Fast Food, Ice Cream, Healthy
Specialties: American Restaurant, Blizzard® Treat, Chicken Strip Basket, DQCakes.com, American Food, American, shakes & malts, Grillburger®, Soft-serve ice cream cone
10/25/2011Provided by Citysearch -
The cashier was txting while she took my order. After I placed it, paid, and waited to get my chocolate peanut buster parfait, I got a vanilla one. When I told them I ordered chocolate, they told me ""We are out of chocolate"". How is an ice cream shop out of chocolate ice cream at 7pm? It took me 10 minutes to finally argue them into refunding my money. Pretty sure all the employees are either middle or high school aged. I will definitely not go back!
This Dairy Queen is most likely the nastiest DQ I've ever seen. The workers look and act like felons from some halfway house somewhere. Apparently there is no customer service training at all. I waited inside for 20 minutes for a cone, while two female workers stood idly by and chatted. When I asked for service, both went in different directions, neither helping me. I will not be returning with my children nor with anyone. Shame.