Write a Review

In mybook® Food Collection (edit)

Added to your food collection.
Removed from mybook!

We took this business out of your food collection.

Sponsored Links
Hours

Regular Hours

Extra Phones

Phone: (907) 771-6000

Payment method
amex, debit, master card, visa, all major credit cards
Price Range
$
Neighborhood
Midtown
Categories
Mexican Restaurants, Latin American Restaurants, Caterers, Take Out Restaurants, Restaurants
Other Information

Parking: Lot, Private

Wi-Fi: No

Bike Parking: Yes

Attire: Casual

Good For Groups: Yes

Good for Kids: Yes

Wheelchair Accessible: Yes

Take Out: Yes

Cuisines: Caterers, Mexican, Take Out, Latin American

Alcohol: No

Takes Reservations: No

Outdoor Seating: No

Price Range : Below Average

Coupons

No deals available. Claim this business to add deals.
Claim this business

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

02/19/2017

Overall
Atmosphere
Food
Service

I always get great service whenever I eat here!! (Or at any of their locations!!) And their food is always beyond out of this world yummy and delicious!!

03/14/2012

Overall
The food isn't half bad. The r...

The food isn't half bad. The rice is crap, the beans are out of a can, bt they know how to cook some meat. Nothing amazing. They are the only mexican that delivers.



I had went through their drive through, to order food. Come home to find out Both orders are COMPLETELY wrong. Ok simple fix, i call them, they get their food give me my real order. At this point its 830pm. I had a 5am kind of day, none stop busy, havent eaten... im really hungry. Somewhat cranky.



Anyway, I call to have them resolve the issue, i ask for a manager, of course there isnt one around to help. However the call center has the restaurant # so i call it. I ask for a manager and, yet again, of course he had just walked out and cant assist me because he wont be back anytime soon, so the employee who answered the phone askes me if there is anything he can assist with. Not in those words, bt pretty much.



We spend the next 3 min arguing about what i had said to him in the window, when i assure you i asked for different things. Besides the point, he continues to Convince me that i am wrong, and the food i have is what i have. I tell him to learn english, and hang up.



I call the Telephone Center and again ask if a manager is available. Again, management is unavailable but the man who answered my call, he is in charge. I try and speak to him about the level of disrespect i felt as a consumer who 2x a week orders from their establishment. He insists that i need to call another time and that what had happened there isn't anything he can do at the moment.



I really dont know what "Food Shack" thinks they will survive with those kind of employees and mediocre food.



If you want something better, just go to taco bell.

If you want something authentic, Go to hacienda on Debar.



I will never eat or order here, ever again.

Sponsored Links
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback