5611 Silverado Way Ste C, Anchorage, AK 99518
Driving to work, got two chips in my windshield. Called badger glass to schedule an appointment to get them repaired the very next day. Went in, very professional, done in under an hour. Got home. Everything seemed pretty good.
Not even a week later, driving home from work, hit a pothole, BAM. What was a chip is now a five inch crack. But okay. Sure. Everybody makes mistakes. So I call the shop, told them the repair was borked and that it caused the crack to spread further, faster. And the manager there told me that, "Yeah, unfortunately chip repairs are semi-permanent ..." And that I never should've expected the repair to last more than a week. After disputing over how long a chip repair ought to last, he admitted that "They usually last more than a week". But I know from having driven military vehicles for years, that chip repairs usually last months, if not years, and have NEVER in my years of service EVER witnessed a chip repair that lasted under a week. Completely unapologetic.
In june i was quoted a great price on a special order windshield. Gave cc info and was told to wait a couple weeks. I called weekly for updates. Each time he sounded confused an said he was still waiting for it to be delivered. Its august now and I'm giving up. Now I get to start the process all over again with another company.