American Tire & Auto
7835 Old Seward Hwy, Anchorage, AK 99518
|Mon - Fri:|
I spent $1200 in tires and wanted an alignment. No alignment guy. They told me to bring it back another day. I have tried 3 times to get it done and they pretty much don't want to do it. I guess they got my big amount of money. I called muffler city and they got me right in. I now know where I will be spending my money from now on.
Buyer Beware. Sales folks tell you tires are warrentied but you find our pretty fast when you have the tread peel off the tire, that you had Dry rot, or you must have hit something to make the tread seperate, or if that does not appease you, then you need to prove to them the tread seperated by a defect. What a joke. Buy your tires but do not expect them to help with warrenties. I will buy from a reputable dealer.
10/08/2009Provided by Citysearch -
I bought new tires online because none were available in town. Called about getting them mounted and balanced and was told no problem, they charge $1 per rim diameter. They don't take reservations so I made plans to get my wife there and the tires and were told they wouldn't mount the tires because they didn’t sell them. They made some dumb excuse about liability, but there is no more liability to them than if I bring in tires that have been changed out for 2 or 3 seasons. They must have too much money coming in to want to earn $72 mounting 4 tires. Buying tires on line and spending $225 to ship, and another $72 to M & B is still more than $100 cheaper than they would sell the tires for if they had them. What a rip off!
04/25/2009Provided by Citysearch -
It seems that nearly every tire service in Alaska has a distinct lack of respect for customer's property. While the prices and customer service were decent, the general malaise and poor workmanship in the shop led to scuffed wheels and obvious crowbar marks on my wheels. Sure, to most people, wheels are just what the tires go on - but when you have a nice new vehicle, limited edition with a very unique set of wheels - deeply scratching the paint on the rims DOES matter. The manager was courteous but tried to disguise the marks on my rims as ""old"" or ""probably from a rock"" - all of which was BS. I decided not to make a scene, referring instead on an old adage of ""choosing your battles"". The search continues for a tire/wheel shop that gives a ****.