In mybook® Health Collection (edit)

Added to your health collection.
Removed from mybook!

We took this business out of your health collection.

Alaska Endodontic Specialists

(1 Review)

4001 Lake Otis Pkwy Ste 202, Anchorage, AK 99508

(907) 334-9995

CLOSED NOW
Today: 8:00 am - 5:00 pm
Tomorrow: 8:00 am - 5:00 pm
14
YEARS
IN BUSINESS
Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Hours

Regular Hours

Extra Phones

Phone: (907) 334-9951

Primary Phone: (907) 334-9951

Fax: (907) 334-9951

Fax: (907) 334-9954

Services/Products
  • Dentists
Payment method
master card, visa
AKA

Mark, Michael L, Dds - Alaska Endodontic Specialists

Categories
Endodontists, Dentists
Other Information

By Appointment Only: Yes

Services: Dentists

COUPONS & DEALS

No coupons available

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Cheryl P.

12/21/2016

Overall
Facility
Professionalism

Upon checking in for his appt. my husband was asked by receptionist "Erin" for his cc # because whatever wasn't covered by insurance his cc would automatically be charged for remaining balance. Totally understandable. However, when my husband asked Erin for estimate of costs & how much insurance would be covering, Erin said they don't have a breakdown of charges & it was his responsibility to find out how much insurance would cover. "I don't have the time to call nor am I going to do that kind of legwork for a one-time patient". Wow! First of all, how does she know my husband would never be returning there. 2nd, it's not ethical for a medical office to give you no idea of what costs would be (only asking for estimate) & then turn around & ask you for a credit card. What professional operates like this? Why should a customer completely trust a business without them providing you ANY information? When my husband asked to speak to someone higher up, Erin's response was that she reports directly to the doc. This must be how the entire place operates? My husband decided to cncl his appointment & leave & Erin very smugly said "no problem". Customer service at it's worst!! I highly recommend you get EVERYTHING up front from this place. Not trustworthy, nor customer friendly. My husband was able to get an appointment just 2 days later at another Endodontic office in anchorage. When he explained what happened at Alaska Endodontic Specialists & he wanted an estimate of charges up front & what would be his responsibility, the nice lady said "No problem. That's my job. We will have all of that info for you when you check in. " She then said "Do you know how many people have complained about Alaska Endodontic Specialists billing practices?" Don't just go somewhere because your dentist refers you. Review the place yourself. We'll be sharing our experience with as many people as we can. Shady and unprofessional! There are other options in Anchorage that do not operate this way

We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback