Anchorage, AK Heating Contractors Specialties

Hired them through HSA for a heating issue. Two service technicians came. One sat on top of my dryer for the entire time and the other one attempted to fix the issue. A few months later had to get another service done for the SAME issue. Fast forward to today, same issue and my tenant is without heat and I have to schedule after hours service. I’ve called 6 times now and they can’t reach the after hours guy. Do not use this company if you can avoid them.

Absolutley horrible. Came out three times to fix the release valve blowing. Replaced parts every time. Came home and it had happened again. I think they are just guessing and don't really have much expertise. Came out 4 times changed parts each time. Never fixed the problem. Called another company. Checked one thing and knew right away that boiler was shot and needed to be replaced. Could have saved a $1000.00 to use toward a new furnace and not had to freeze for 3 nights if they would have been experienced.

Steve and Lee hooked up a water line to the other side of my kitchen. They were fast, affordable, courteous and professional. Plus there was no mess left behind, it was like they were never there, except now I have a fridge with the crushed ice! Highly recommend these guys!

Shaw is polite, professional and above all fair in his pricing. I wouldn't trust anyone else with my home!!!

Used Discount Mechanical in January for this leak, they came out, told us the problem was an overflow valve, tightened it, left and we paid. House was vacant the next couple months as its a rental property and when we had tenants in June who reported the same leak again. Discount came out and assessed, didnt fix it, then began calling us for payment. I have asked repetitively why I am being billed for the same problem they didnt fix the first time and the answer I am given is "its been over 6 months". Today I asked to speak to the owner, he refused to speak to me and instead had his employee tell me if I didnt pay today they were going to send it to collections - however i have yet to receive an invoice at all, they have false information in my file saying they came out and did a follow up after the January service and the problem was fixed, when they did not and it was not, and they are now changing me twice for a problem they have never fixed...and sending to collections apparently.

Poor trouble shooting skills

I've been a customer of First Class Plumbing for a few years now. Shawn is always quick to respond, does awesome work including being quick and honest. He's fair in his pricing and always has the customers best interest in mind! I recommend him as often as possible!!

I have been a customer of 1st Class Plumbing and Heating for years and they done numerous projects for me through out the years. Their work is to say the least is awesome, I have referred them and the people that they done work for say the same thing. Excellent service, dependable, friendly and their work is guaranteed, they are the best bar none!!!

I normally use Kleb's Mechanical and have never had a bad experience with them. However, my son referred me to a friend of his to help out his friends business.The plumber did arrive the first time to put some chemicals into the boiler to break up the calcium deposits in it that were making the boiler produce loud noises that literally would keep me awake at night. He also installed chemicals to help breakup any remaining deposits. In addition I had him clean the boiler for the annual service. The problem arose when he was supposed to return to flush out the chemicals. I had scheduled an appointment for the following week. He was a no-show, no phone calls, nothing. I contacted the company and spoke with the owner. He put me in contact with the scheduler who scheduled me for an appointment two weeks later. Again, a no-show, no phone calls, nothing. She tried to schedule me again but after two consecutive no-shows I am completed frustrated by this business. I cannot afford to continue taking time off work or other activities and not have these guys show up. I realize it is the Christmas season but business is business. Obviously someone did not get the message the first time around. It's time for them to be looking for a new job!

They worked on my old boiler. Did as good a job as expected, but the tech should not be talking to the public. His customer service was terrible, and I guess because I was white he felt comfortable saying the most racist things I have ever heard about black people! I would never recommend them to anyone just in the off chance you get the same plumber I did.