I would not recommend renting a car from this company unless you are staying right in Anchorage. The first car we got had a flat tire, then it refused to start (luckily we were still in the city). We swapped it out for a smaller car which made the trip but had very inadequate brakes. Alaska is not a place you want your car to break down, or have your brakes fail. Although the staff was nice and the price was cheaper, we wasted a lot of our precious vacation time making trips to their office for service.
We have now rented from Midnight Sun Car and Van Rental two times and would not rent from any other for our trips to Alaska. The staff have been more than helpful addressing our needs, which have been many for both trips. They even stayed open late, after 1 am, as our flights did not arrive until after the office closed. Impossible to find that kind of device these days!! You could not go wrong renting from this business!!
I had a great experience with A1 Car Rental and working with Stan, the owner. He is a 'get it done' kind of guy, straight forward and easy to deal with, he will rent you the type of vehicle you want and need for a great price. He even gave me a car with studs on the tires "in case it snows". He makes the transaction easy, prices are exceptional. I travel to Anchorage often on business and will only use A1 Car Rental.
The windshield on the car cracked because of the weather, so they called me and said they were charging me $250 for the window which I had nothing to do with. Needless to say after calling my insurance agent I found out that not only does my insurance cover the rental car but there is a law up here that says you aren't responsible for act of nature. So enterprise was trying to steal $250 from me.
The rental prices are definitely the lowest in town. While the vehicles may be older and with higher mileage than your other typical rental companies, if you're on a budget, this is the place to use. Additionally, the staff is incredibly helpful and friendly. I would definitely use this company again! Kim Hanover, PA
Had too many problems renting because I am local. The other places actually ran credit checks like I was buying the car and, even though I had a CC with $1000 available credit, wouldn't rent me a car for the day. Cheap came through for me. The cars are nice and the price is better than any of the others.
Our experience was fantastic! Everyone in the office was exceptionally friendly and helpful. Our agent, Dillon, went out of his way to provide exceptional service. I highly recommend this location and Enterprise Rent A Car. They pick you up which saves time and money on taxis! Excellent customer service!
Our goal is to give you the best service possible. We hope you have a wonderful trip to Alaska. Have fun planning your holiday. Let us help you take one more thing off your plate...your clean, reliable rental car.
Great Prices that beat the competition by 30% or more, Excellent customer service, . Mike and Cindy, the owners, treated me like family. Cars are reliable with higher mileage and clean.
Everyone working on Sunday were very friendly and helpful. The price that I got was the lowest by far, that I had found . I would recommend this location . R.H. Daytona Beach. FLA