Service department is terrible. It's like the hotel California cars check in but they don't leave. They've had my car for over 3 weeks 2 different times. They don't call to update me tell me the status or when the car will be done. Silence. I have to call them to big them about my car. Note up to MB standard. If I could give negative stars I would. I won't go back a 3rd time.
Had my 2017 Charger in for a new autostart install, and it went quicker than expected. Very happy with the results. All questions were answered by my service adviser Mike
Amazing customer service. Everyone was incredibly friendly. The wwhole car buying experience was easy and fast. Thank you for helping me decide on which car to get. I am so excited to show my family.
Matt did a great job working with us and the bank to get me in the Jeep of my choice and I appreciate that.Thank you :)
Another great experience for us at Cal's and General Manager, Josh Waterman met our needs once again. The service and professionalism from these guys is superb. I've never had better car sales service than whenever I go here. Thanks again for the awesome job!!
Cal Worthington is a rip-off. They tried to sell me a lemon and when I refused to purchase the vehicle they threatened me with keeping some of the down payment money. They claim it accounts for the miles driven while in possession of the vehicle. Mind you, this vehicle had to go to their service shop twice and to the house dealership for service as well. Cal shops claims that there is nothing wrong with the vehicle but it drives very poorly. I will be filling a complaint with the Better Business Bureau.
We love our Ford Vehicles!! I recommended my family and Friends to Randy Jaques and Ed Samet. They help customers to find the best deal and within their budget. My sister and her husband LOVES the truck they bought. My next vehicle will be a Ford!!
MARC AWESOME SERVICE AND JEREMY GREAT CUSTOMER SERVICE..
I just LOVE this place! I recently purchased a brand new FORD F150 truck. In this world of me, me, me, it's amazing to see how honesty still exists in this business. I recommend John Perry if you want to purchase a vehicle and expects professionalism and honesty. I would like to add that Chris, Brooks and Matt in parts and service are all awesome. The smile, the positivity and the offer of assistance and professional service that I didn't expect are something that melts my heart and will forever be treasured.These chosen few employees are the reason FORD will always have a return business from someone like me and I want to pass this message along to everyone. They should be rewarded.
Walked into Lithia Kia of Anchorage the other day to look for a new car, my salesman, Gabe, was very friendly, attentive, and informative. He helped me find the perfect car for me, unfortunately it was a bit out of my price range for now. However they have a wonderful staff, good prices, and great value, I definitely recommend them!!!