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1658 Woodroe LnAnchorage, AK 99507
From Business: General Contractor, Painting Contractor, Environmentally Friendly Chemical Washing, Water Pressure Washing, Wallpaper Removal, Drywall, Taping, & Texturing, Deck …
A simple roof inspection can be completed with a pair of binoculars. Learn what to look for.
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So....this is an updated review. I had originally given one star, hoping to call someone's attiention to my dissatisfaction as I hadn't really gotten anywhere via repeated phone calls. Here was the gist of my original complaint: one of the installers wasn't very professional, some damage was done to one of the screens, and the trim was poor quality. I was quite surprised after the negative review had gone public to hear from the owner of the Anchorage based Renewal by Anderson office. He seemed genuinely concerned about our bad experience and wanted to come over to our house to see the windows himself and work out a way to fix them. Honestly, I wasn't expecting much at that point. I was feeling frustrated and irritable and was sure it wouldn't go far. I was wrong. Chris looked at the trim of only a few of the windows and agreed that it had to go. He arranged to replace ALL of it-all 13 windows- at his own expense and have it pre-stained and inspected. He arranged to have it done as quickly as possible, and made sure the screen would be available to be replaced as well. We have just finished the second day of trim install and the two gentlemen he sent over have just left. They were polite, professional, and funny. Ivan was the lead installer and they were both fantastic. We did an inspection together after they were done, and we couldn't find a single thing. My windows are gorgeous. They look better than I expected them to when I first contacted Andersen about replacing the existing ones on our home. Chris also called this evening to ask how the trim replacement had gone, and to make sure our window screen was replaced. Honestly, I've never had a negative experience turn into such a positive one, and so quickly. I am thrilled with my windows and with the level of service I received. It's safe to say we have become customers for life.
I had Renewal by Andersens install my windows in November. We had been shopping around for new windows because the ones we had were leaking air and just horrible of the harsh winters here in Alaska. I had my concerns with having the windows replaced this late in the year but was reassured that there would be minimal time with the windows out. We received a call from a gentlemen in the morning saying that they were leaving Anchorage and on their way to our home. Renew sent two gentlemen to my home. They were very polite when introducing themselves as Bob and Rob. Now were I think these guys went beyond the usual call was when they were more than happy to talk to my kids and answer any question I might have. They didn’t give one word answers or acted like my kids were bugging them. I have had people in the past that seemed to go out of their way to avoid kids altogether. They explained what they were doing to my wife and I throughout the installation step by step. When the windows were removed there were only minutes before they had the new windows installed. They had all of the prep work done ahead of time and it showed that they were well rounded in their profession. Once the windows were installed they cleaned up all of their mess so good that you couldn’t tell that they had been there. I take my hat off to Bob and Rob with the quality of work and the great customer service. I will return to Renewal next time when I need the rest of my windows replaced. Keep up the good work guys.
I had 4 windows and a sliding door replaced. Everyone I worked with was friendly and informative. However, there were some complications with my order. Two of the existing windows were right next to each other but different in style. The way they measure the existing windows caused them to get two different heights for the windows resulting in a one inch difference between the two. Because they were right next to each other this was quite noticeable. Also, they ordered the wrong style of windows. I still gave them five stars because they never blamed someone else or gave a lame excuse for the issues. Without hesitating they owned up to their mistake and did what they needed to do to correct them.I had Charlie and Paul as my installers and both were awesome to work with. They made sure I understood their process and that I was 100% satisfied with their work. I've installed many windows my self and I can tell that these two know what they are doing, and that they take great pride in their work. They kept my house clean and relatively dust free. (Sheetrock dust gets everywhere no matter who does the work) To save money I did all of the interior trim work my self. Charlie took the time to explain to me what needed to be done and gave me a few helpful tips.I would recommend these guys to everyone. Thanks renewal by Anderson for taking great pride in your work and for your solid ethics.
This is my 2nd go with Renewal by Andersen. Nothing but Top Marks for the Company and the Crew they sent to our home. My first install was 8 windows which went incredibly smoothly and professional. Outstanding work. We decided to also update our front door. What can I say. Bob and Rob are a great crew and did everything in a single day and did it well. I thought it might take a couple of days but they worked diligently, updated me along the way, and took care of everything especially the clean-up. Wish I could hire them for other work I need done around the home. Top marks. Stellar. I'd recommend Renewal by Andersen to any of my friends and tell them to specifically ask for Bob and Rob. #jobwelldone Craig C.We just replaced our original windows in our 70's vintage home in Anchorage, Alaska. We used Renewal by Andersen of Alaska and we are extremely satisfied with the process Renewal by Andersen uses to identify window needs and with the superb window install conducted by Bob and Rob in our home. I would recommend Renewal by Andersen to my friends and colleagues and will use Renewal in the future for our other home needs. Thank you!
On 06-July 2015 Renewal by Anderson Alaska crew, Randy and Richard, out of Anchorage, started the window replacement of all the windows at our residence in Wasilla. They worked for 4 days on this house and were very meticulous about everything they did. We were very comfortable having Randy & Richard in and out of the house as they worked.I worked in construction for close to 30 years so knew what I was watching when they went to work. From the moment they showed up till they left, their positive attitude and craftsmanship was impressive. In all my years working in construction I never saw any one clean up after themselves as they did. From a scale of 1 to 10, Randy and Richard definitely get a 10 from us. We really like the windows we purchased from Renewal by Anderson of Alaska. Our old windows were wood frames with cranks, which were always in the way. The ones we have now slide so we can open both sides or just one. These windows have exceeded our expectations. Walter & Trisha LewisWasilla, Alaska
Excellent service from the sales person in the store to the outstanding delivery people. I wondered how they delivery people could get my old dryer down from upstairs in a townhouse, so 3 flights of stairs. And how would they get the new one upstairs around 2 corners where the stairs reversed directions. Well, these experts did it in a seemingly effortless manner, although I know that dryer must be awkward and heavy!They maneuvered the dryer around the tight corners up the narrow stairs without disturbing even the position of a picture on the wall and I have lots of pictures along the stairs! Not one bump into the wall! And I did not have to lift up any throw rugs or do anything to rearrange my house. They were polite and very professional, removing their shoes. And the total time at my house was so short! They called in the morning and again when on their way. I am so impressed with the ease of the delivery, the time it took, and no disturbance to my house.
We had 7 windows and the sliding glass door replaced in our home by Bob and Paul.They did an amazing job! Three of the windows had to be cut down to meet current codes and the threshold of the new Glider Door required the carpet and padding to be cut back. However, these gentlemen know their craft well. The finished product is amazingly beautiful, inside and out, as well as more secure and efficient.The professionalism is refreshing. There were no surprises; communication was clear and concise both in the pre-work walk through and the final walk through. We were shown how all the mechanisms operated and where the serial numbers for each window is located. The warranty information was explained again, clearly before they left.I was shocked at how they cleaned up, not only under the windows, but down all the stairs used to get up to the second floor. They left no evidence of the wood shop that was set up on the driveway or grass. Thank you Bob and Paul!
The installers (Ivon, Matt, Robb, and Jorden) worked efficiently and professionally. Each morning protection for my home was placed in all the locations, and each evening was removed along with all construction debris. The change in life safety code necessitated enlarging all bedroom windows. Because of the enlargement of bedroom windows, two of the windows had electrical wiring in the area of enlargement. Renewal, was able to have an independent electrician, Larry Kunder response the next morning. We could not find any debris or materials at the end of each day. At the completion of the job, Ivon walked us through the installation process, operation of the window and work area for each of the windows, ensuring our satisfaction with the install, we understood the operation and making sure all materials and debris were removed. These guys, especially Ivon and Matt, are professional, considerate and a pleasure to have in my home.
The work that Charlie and Paul completed on my home wasn't without its challenges but they performed in professional and thorough manner. The work was neat and conducted in a way that didn't disrupt things entirely. They created a comfortable atmosphere for my wife and girls by being polite and conversant. One unfortunate item was that one of the windows was incorrectly ordered, and we had to wait for the replacement. Ivon and Mike installed the replacement window and were professional, efficient and clean as well. Other than that I had no issues with the product or the service provided and would highly recommend. We look forward to completing our residing project next month to properly showcase the windows and really make them look finished. I hope to use Andersen when I replace windows in our basement in the future.
My husband, Brian and I made a home improvement decision this last year. To replace the windows in our home. We made a very excellent decision to choose Renewal by Anderson. Our sales representative Audrey was very helpful and informative about the windows to choose for our home. We learned a lot! The workers (Charlie and Paul) that came to our home were very professional, kind and courteous. Charlie was very informative about the window installation process, and any questions we had were answered. Both Charlie, and Paul demonstrated hard working ethics, they were here to do a job and stayed on task.Thank you for your professionalism,
There has perhaps never been a better tool for do-it-yourself home handymen than the internet. With detailed instructions and videos explaining how to perform a number of common maintenance and renovation tasks around a house, an untrained homeowner might be surprised at how much he or she can accomplish with a quick search online. But even with all of this information, there are still many jobs that lie far outside the scope of most DIY enthusiasts. General contractors are there to fill in this gap.
A general contractor specializes in seeing a home remodel or repair project through from start to finish. To do this, the contractor works with the client - whether they are a homeowner or business - to nail down the scope of the work. Then he or she will turn to one or more subcontractors for specific tasks, like equipment operation, design, electrical work or whatever else is needed.
In essence, general contractors could be thought of as middlemen between a homeowner or business owner and any number of specialists. To get their money's worth, many assume they should just "cut out the middleman" and hire specialists directly, but this often proves more difficult in practice. General contractors won't be completing an entire project by themselves, but should have a long list of dependable experts who can work together and accomplish any task. They might also serve as the manager on the site of a construction project, overseeing workers and providing guidance and assistance when needed. For larger projects, though, the contractor might only handle administrative matters and employ a foreman or other professional for on-site supervision.
There are many general contractors who also specialize in certain tasks themselves. There is usually at least one general contractor on hand to organize the construction of an entire home, for example. But general contractors could also help a homeowner add an additional bedroom, build an in-ground pool or complete a major landscaping project. They could also work with a business to add or improve office space, whether that means making more room or converting a commercial building from a nail salon to a restaurant. Basically, if it's a job that involves building or repairing, a general contractor probably knows how to get it done.
No matter what the exact job may be, a contractor will probably need to accomplish several other essential tasks in pursuit of the ultimate goal, which may include:
Every general contractor performing any kind of work on a project must be licensed to do so in their state. The guidelines for the specifics on licensing vary from state to state. Some states might only require registration of contractors, which is different from licensing. Registration typically means that there must be a written record of what work is being performed and by whom, but it does not guarantee professional knowledge. Licensing, on the other hand, involves an examination process to assess professional competence.
Whether your state requires licensing or registration of contractors, there should be a record of most professionals willing to complete certain projects in your area. Check your state or county website for more information. In states that require licensing, every licensed contractor's contact information is available online or from another public source.
Not every project needs to be completed by a licensed or registered contractor. If it's just a minor job that won't take more than a day or two, and will cost less than a few hundred dollars, it's likely not necessary to find a licensed or registered contractor. However, anything bigger or more expensive, or a project involving plumbing or electrical work, needs to be completed by a licensed or registered professional.
General contractors also must be covered by an insurance policy. This should include liability coverage for any property damage that could be inflicted in the course of a job. It should also include a worker's compensation policy in case anyone is injured on the job. Before hiring a contractor for anything, ask for written proof of this insurance to see exactly what is covered.
A number of trade associations for contractors in the U.S. exist. Some of the biggest include:
Most trade associations for general contractors will provide references for anyone looking to hire a contractor for a specific project. They may also provide a number of benefits for their members, including assistance with licensing, training, insurance and business development.
No matter what you need accomplished, you want to choose a contractor who can get the job done right at a reasonable price. Obviously, this is easier said than done, but there are a few steps you can take to ensure you find a trustworthy general contractor.
The first, and perhaps most reliable, way to find a general contractor is to ask friends and family members for a recommendation. If you know anyone who has had major work done on their home, particularly if it's a similar job, ask them who they hired and if they were pleased with the result. You could also ask neighbors about who they've hired if you notice work being done on their house. Many remodeling contractors post signs in front of homes to advertise their services. As a general rule, it's rarely a good idea to hire a contractor who solicits work by going door to door.
If you are considering hiring a contractor without a personal recommendation, ask the contractor for references from past clients, and do as much background research on them as possible. Look for any complaints (or compliments) online to get a better idea of their track record. There are a number of websites specializing in connecting contractors with people or businesses who need work done. These sites may also allow past clients to submit their own reviews of the contractor.
Before hiring a contractor, make sure you are both in agreement on the project's budget. It's normal for most contractors to charge clients a premium not only for the labor expenses and zoning expertise, but for acquiring the materials as well. Be as clear and concise as possible regarding what you'll be purchasing yourself and what you will be paying the contractor to complete. Homeowners may be able to find a better deal on raw materials when they purchase these directly, but they first need to be sure they aren't buying the wrong things.
Don't forget to discuss how the project will be finalized and what will be done about cleanup. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.
As previously mentioned, you need to make sure to follow any state and local regulations regarding construction work, which includes hiring a licensed or registered general contractor. Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Perhaps the best way to feel safe about a contractor and the work being done is to hire a contractor you trust. This is why relying on personal references from friends and family is so important, and will often provide a great deal of peace of mind. If you aren't able to obtain a reference, work to conduct extensive research on the contractor as well as the work you are hiring them to perform. This should bring everyone's expectations into alignment and result in a safe work environment.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work to be done and all costs are listed in the contract, right down to the most precise details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Once the specifics of the job are nailed down, be sure to discuss the payment schedule with the contractor. This is important because paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule with the contractor, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. It's a good idea to include this payment plan in the contract as well.
Finally, look into getting a lien release signed before work begins. If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. This can trigger a long legal process that may be frustrating. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered. A lien dispute could also be prevented by performing due diligence prior to picking a contractor, as any contractor with good credit and a long track record of satisfied clients should have no trouble paying for materials and labor once all contract conditions have been met.
Once work is underway, it's never a bad idea to check up on the progress of the job, either by staying in touch with the contractor over the phone or visiting the site in person. If you work with a trustworthy professional, it's probably best to keep your distance and allow everyone to stay busy. If you want to keep an eye on things, make sure workers wear the right safety gear and that everything looks to be moving along according to schedule. Finally, once work is finished and you are satisfied, be sure to thank your contractor and tell friends or family members about your experience.