Dr. Pedigo's assistant was rude to everyone waiting to be seen! Snapping at children and adults... I waited over an hour past my appointment time and then he rushed me through my visit, neglecting to mention an eye condition I have. I finally got my glasses, and the prescription he gave me is painful for my eyes. I left a message at his office and his staff just never called me back. What a waste of money! If you've ever had eye strain headaches, you'll understand what a horrible disappointment this company is!
WARNING!!! They use annoying robocalls ** you will never get the calls to stop. I left this company because the calls got to be a daily nuisance for over 2 years. Also, the calls have continued years after I quit seeing them. Also I have noticed that other people are having the same problem with them. Services were not very good and the price is almost 2 times higher than other eye care companies in Anchorage.
These people should not be classed as "eye care professionals".The company used to work in the Sears Mall and that is where they belong.Doctors and staff are rude, stupid and for the past 3 years I have asked that they stop calling me as I want nothing to do with them and WARNING!!! you will never get the calls to stop and the texts will continue forever. If they get your name, phone number, cell number or e-mail you will never get rid of the constant harassment from them. I am now forced to pursue a formal complaint with the Better Business Bureau since the formal written complaint did not work. Even though I received a written letter back with an apology assuring me that it would stop.Of course it did not stop. WARNING!!! WARNING!!! WARNING!!!! The only good reviews on here about them is written by the staff, relatives and close friends.Check the BBB you will see multiple cases of unhappy customers and mad customers.
Makar Eyecare is a great place my last visit was great. The doctors are always very thorough. The optical has a huge selection of frames and the opticians are very helpful. They offer the best lens features. My recent purchase I got this new lens feature that cuts blue light. It really helps with the computer. It has reduced my headaches I am so pleased two thumbs up to Makar Eyecare
My entire family has been going there for over 30 years. Great staff, wonderful Doctor, and fast, courteous service.
Very courteous and friendly. On time and helpful. Great service and attitude as well. Do and will continue to recommend to others.
I was treated with compassion and within a few minutes was alleviated from the pain of an injury I sustained. I'm very grateful for the help they gave me. They really care here.
Don't go there. My son decided to try contact lenses instead of glasses this year. When we went in for his second appointment, where he was going to get his contact lenses they informed me that they forgot to order them. Why they didn't call and let me know before I left work, got my son out of school and drove to their office I'll never understand. That wasted two weeks. Secondly, they neglected to tell me there would be an extra fitting fee for my son's contacts until I was ordering his lenses. Nothing like going in to pay $25.00 only to find out there is a balance of $136.00 on the account. That's a hugh oversight. We had been going there for a couple of years and never had to pay for anything except lenses and frames. I complained and their solution was they would give me a 20% discount off his order. Remember his order was $25.00 that amounts to a $5.00 discount. They were going to talk about waving the fee and call me back but instead I got a bill in the mail. I expect providers to be upfront about charges that aren't going to be covered by my insurance. Especially when there is a history of no out-of-pocket expenses. I have dual coverage. Very unprofessional.
I will be returning to Anchorage very soon and am thrilled to have already found a business that more than meets my eye care needs and personal satisfaction. MAKAR staff are always very friendly and helpful and, in my 59 years, I have never had eye exams as comprehensive as they are here. Dr. Elizabeth Lane is the best! Under her direction, I feel my eyes are in the best shape they have been in many years.... glasses and contacts I can actually see out of and recommendations for vitamins that help maintain good eye health. The optical department has high quality eye ware and staff that goes out of their way to make sure that glasses fit well and enhance appearance. Appointments are easy to schedule and you get timely notification on the arrival of eye glasses and contacts. These folks are an awesome group of professionals and will serve you well.
Expedient, sincere, and professional service!!I have been a client with Makar Eyecare for my 4 years in Alaska thus far and have received nothing short of the most professional and friendly service. Dr. Elizabeth Lane and her colleagues are a team of expert clinicians with excellent client rapport. I have recommended more than 5 others to their practice and they remain pleased. I have also met many who are clients of Makar Eyecare and have been for many years; all very pleased with the services they receive. I never have difficulty getting an appointment in a timely manner and the office staff is very courteous. And now, with the online appointment making system....it's gotten even easier. TWO thumbs up for Makar!!!