Two weeks ago I drop off 10 piece for dry clean, the price I got was not the price received at the end. They also ruined two of my dress shirts whit a stained in the back and half of my collar. I strongly advice everyone to look for others options.
I would actually give them a zero but the site wouldn't allow that. My tankless water heater on my 3 unit building was not working so Ritz came out…
10. Ritz Plumbing
It was an emergency and they came right out and worked all day to fix my bathroom and there's no way that I can say thank you.
*** DON'T GO THERE!!! If there was less than 1 star I would have given it to them. I have been battling over getting a dress that they ruined replaced or reimbursed. They have given me the run around (owner is in Philippines, Out of town, Bla, bla bla) After leaving several messages at the store i finally was able to get a Kim's cell. Finally I get offered a SLAP in my face and horrible customer treatment. . A dress that was worth and currently in the market for $470.00 DAVID MEISTER. Kim supervisor offers 135.00 in store credit because I don't have my receipt REALLY? You think I want to take my clothing back to you? So I'm taking it to small claims for a fair resolution...
The very best dry cleaners around! Paul and Michelle are the nicest most welcoming cleaners I've ever found. As a bonus they take care of your clothes as if they were their very own clothes. I had a pair of pants (light colored) that got put thru my washer and dryer with lipstick! You would never know it when I got them back. I'd never hesitate to take my most expensive clothes to Vista, these are people you can trust! Always with smiles too!
This place is horrible. A pair of Ugg boots was taken in to this place. Anna is the one who worked on them. The boots were supposed to be done in 3 days. It took 3 weeks, but wait, that's not the worst part. The boots were returned discolored and deformed. Anna admitted she did not check if the boots had been treated prior to being cleaned. She admits that she did damage the boots in the manner that they were returned. Anna refuses to pay the value of the the Ugg boots, claiming its not her problem that she neglected to check if the boots had been treated with anything prior to being brought in. DO NOT TAKE ANYTHING TO THESE PEOPLE! I understand mistakes happen, but her unwillingness to right the situation is beyond comprehensible. Complaint with the BBB has been filed due to this unsavory business practice and service.
Nothing has changed! STAY AWAY!!!! The owner is vicious when she makes a mistake! She immediately starts to scream at you and when you ask her to fix her mistake! She doesn't know how to sew a seam straight! If you cut the garment she won't even measure the garment to make sure it hangs straight, she will just sew what you cut! Are you kidding me? Then she doesn't disclose pricing upfront and when you come to pick up a shaw and a hem sewing she charges you $20.00! And then when you ask her to fix it she doesn't have it ready but instead waits for you to come all the way back to yell at you how your the one who made the mistake and not her! She refused to give me my money back when I told her to take the seam out and I will have a professional do it and she yells "NO, I'm Not!" and then proceeds to walk away and talk bad to you in her language! HORRIBLE SERVICE, HORRIBLE SEAMSTRICE(sp) and SHE WILL RIP YOU OFFF!!!!!!!!!! GO SOMEWHERE ELSE! Don't be fooled by the smile when you walk in and how nice she is at first because she is a wolf in sheep clothing and her assistant is useless! This business is being reported to the BBB!