I just left there. Not understanding how the system works, they advertise a $5 car wash with free vacuum. So after talking to an employee I even chose to upgrade the wash to the $10! Whoop whoop! And surprise my son, whose car I'm driving with a wash. After the wash, I was directed to the vacuum area, TO DO IT MYSELF! ALONG WITH THE DRYING OF THE CAR, WINDOWS AND EVERYTHING ELSE WITH BARE HANDS NO LESS.. THAT THEY'RE SUPPOSED TO BE DOING! OH YEAH,, HE WAS SPRAYING ARMERALL ON TIRES!
I read all these great reviews so I thought I'd try it out. I paid for the $25 supreme wash. It want through once and got no supreme wash. I said something and they put it through again and it got half the car with the soap. They put it through a third time and I asked for a refund cause it still didn't get the full car. None of the employees watch after the first second or third time. No one here cared to be sure I got the wash I paid for. HIGHLY DISAPPOINTED. TOOK 68 MIN OUT OF MY LIFE AND ONLY 3 OTHER CARS IN THE FACILITY. TERRIBLE SERVICE.
It's been hard to find a great group of personnel,who take good of your car like that Kid Emmanuel and Maggie who never makes mistakes with my bill.
Had a guy vacuuming my camaro out before the wash he told me the vacuum got jammed, when he yanked it out broke loose power seat button. After going back back and forth over who's fault it was the owner came and told me he had an employee telling him I had come in last month with the same issue. I told the owner to point him out!! After I went up to his employee told him I was going to coart over this problem he said I was not the same person he was talking about. I had to tow my car off his property because he was threatening me to tiene off himself. The car was not drivable because the seat was all the way forward and it would take a really small person to drive car and I'm a big guy. Finally police were called out they told me they were agreeing with me but had to take it to small claims coart, well I repaired my car my self went to pick your part , cost 5 bucks for power seat switch. Just want to spread the word this guy will not stand by his own employees to repair damage they caused. Take your car to different place less risky.
been taking my car here for several months and lately there has been issues. management will give u a hard time if u have an expired coupon even though there is a coupon in every penny saver each week. they also have poor line management when it is busy taking people that have just arrived instead of people that were there first and have been waiting. if u try to talk to the management they have no customer service skills what so ever and will argue with u. the only reason I go to this car wash is because it is close to my house, probably time to find a new one!
Stopped by on our way from Disneyland. We had been in Utah--ice, salt, sand. These guys cleaned out up and made it shine. Recommend without hesitation.