Reborn Cabinets Inc
2981 E La Palma Ave, Anaheim, CA 92806
Phone: (657) 999-4510
Fax: (714) 630-1371
Fax: (657) 999-4510
TollFree: (888) 273-2676
TollFree: (877) 371-4943
Parking: Lot, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
Pets Allowed: No
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I had and still am having a horrible experience with reborn, what turned out to be a happy 3 day kitchen remodel turned out to be a horrible 2 1/2 month living hell.. The first guy that did my kitchen was obviously not qualified to do the job. So they had to re do my kitchen again, plus I'm not sure where they got this guy but he acted like he was on speed working very late. After this first guy did what he did I was promised by Kevin the Vice President that I would get a HUGE DISCOUNT for my inconvience. So I agreed to have them redo the cabinets again. Also the first guy ruined my brand new stove and tile. I finally talked with Anthony the owner and he said he would ONLY give me a 1,000 refund for my 1350.00 stove and to fix my tile. And NO inconvience money that Kevin the Vice President promised me. They don't care about u they care only about making money. Cause they will lie to you.
Beware! lots of claims they don't back up. Started with in-home sales process and uncertainty about what we paid for. Seemed like bait and switch and/or the "designer" didn't understand what he was selling. Contract has little itemization' no way to know what you are paying for. No show on the day of our scheduled install, checked the website, they rescheduled us without calling. They came on a Saturday and the continued the following week. installer showed up with helper one day, lost his helper the next, found other helpers, showed up late or not at all. All this while watching a poor quality installation. The lack of craftsmanship was alarming. Screws through front of cabinet door, doors misaligned, curvy edges, poorly glued facing, moulding that didn't meet - and we have a relatively simple cabinet design. Complaints to the project manager, they sent someone out 2 weeks ago, scheduled us for repair/completion but call night before saying they are moving our window.
Dave Y. did our installation of our kitchen cabinets. He had not known that our house is built entirely out of cinder blocks and that the original cabinetry had been hand made of pine by the original homeowner, so the kitchen installation was much more difficult than anticipated. Luckily, the walls and floor were mostly square and level, but securing cabinets to cinder block wall ups the ante! We were delighted to find Dave rise to the challenge. He went above and beyond the requirements, compensating and correcting for incorrect measurements supplied to him.
We lucked out in having Dave assigned to us. We highly recommend Dave and the entire Reborn Cabinets team!
This was one of the worst companies we have ever dealt with, and we have happily dealt with many. They are quick to make promises but slow to respond to problems. Their customer service is HORRIBLE. Their Vice President told us that at the end we would have a great kitchen. We have drawers that can't open because od being placed wrong, cabinets that we can't assess because of design flaws and we cant't get anyone to respond to us. Do not use REBORN!! This is one of the sorriest and most expensive mistakes we ever made..
Hiring a specialist for your home is costly and a serious decision. After inquiring
of cabinetry and remodeling companies Reborn Cabinets, Inc. was mentioned
twice. I contracted them and am delighted with their service, skills that makes our
home beautiful and adds financial value to our home. Now I can recommend them! 5 Stars easy!
My horrible kitchen remodeling experience. I don't suggest them to anybody.
They just make a nice showroom with a bunch of salesman's to do the sales. They keep increasing the price that is in their contract and they drag it for long time and put you in the position that you can not back up and accept what they are asking for. I want to share this, so does not happen to anybody else.