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Disneyland Hotel

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(12 Reviews)

1150 W Magic Way, Anaheim, CA 92802

(714) 778-6600

OPEN NOW
Today: Open 24 Hours
63
YEARS
IN BUSINESS
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General Info

Property Location With a stay at Disneyland Hotel - On Disneyland Resort Property in Anaheim, you'll be in the suburbs and minutes from Disneyland® and close to Disney California Adventure® Park. This 4-star resort is within close proximity of Downtown Disney® District and Anaheim Convention Center.

Rooms Make yourself at home in one of the 973 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining Satisfy your appetite at one of the resort's 4 restaurants. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Anaheim? This resort has 136000 square feet (12635 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Hours

Regular Hours

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master card, visa, apple pay, amex, discover
Location
With a stay at Disneyland Hotel - On Disneyland Resort Property in Anaheim, you'll be in the suburbs and minutes from Disneyland® and close to Disney California Adventure® Park. This 4-star resort is within close proximity of Downtown Disney® District and Anaheim Convention Center.
Neighborhood
The Anaheim Resort
AKA

Disneyland Hotel-Administration & Guests

Shipyard Inn Disneyland Hotel

Categories
Bed & Breakfast & Inns, Hotels
Other Information

Parking: Valet

Swimming Pool: Poolside Bar

Check-In Time: 3 PM

Check-Out Time: 11 AM

Property Amenities: Elevator/lift, Waterslide, Safe-deposit box at front desk, Babysitting or childcare (surcharge), Laundry facilities, Business center, Supervised childcare/activities (surcharge), 24-hour front desk, ATM/banking, Conference space, Tours/ticket assistance, Arcade/game room, Multilingual staff, Express check-out, Fitness facilities, Shopping on site, Spa tub, Garden, Porter/bellhop, Bar/lounge, Terrace, Pool cabanas (surcharge), Children's club (surcharge), Concierge services, Meeting rooms, Gift shops or newsstand, Dry cleaning/laundry service

Room Amenities: Daily housekeeping, Shower/tub combination, Private bathroom, Hair dryer, Phone, Rollaway/extra beds available, Air conditioning, Flat-panel TV, Iron/ironing board, Individually decorated, Desk, Connecting/adjoining rooms available, Individually furnished, Premium TV channels, In-room safe

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Reviews

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Overall
Amenities
Cleanliness
Service

Our experience here was magical! The location was very convenient and only a short walk to catch the monorail and a few steps away from Downtown Disney. I also loved the pool area! The monorail-themed slides were fun for all ages! I also loved the Disney accents in our room! Our headboard even lit up and sang "When you Wish Upon a Star." My only complaint was the elevator was a bit fast and made me dizzy.

thezone

02/27/2010

Provided by Citysearch - 
Overall
Things often change for the worse

I had memories of staying at the Disneyland Hotel many years ago. Back then I remember the monorail being near the hotel. Last time I went to Disney land, the Disneyland Hotel was under renovations and was closed so I stayed at the Paradise Pier and had to take the Tram to Disneyland, I guess it was better than walking! When I called ahead to make reservations, I talked to Carlos. He guaranteed 10th floor facing the park, and told me that the monorail was very near the Disneyland Hotel. In fact, he put me on hold several times making me believe that he was doing what he said. The nightmare begins. When we got there, we told that there was no rooms on the 10th floor or above available and they had no rooms facing the park. After the check in cast member made several trips to the back room, we were told that we had to stay on the sixth floor facing the parking lot! They called this a premium room and charged for it, UGH. After staying for five nights at the Disneyland Hotel we were not impressed. We had to walk from the hotel to Downtown Disney just to get to the monorail. Of course it was closed! Then we had to walk all the way through downtown Disney for what seem like forever to get to the to the front gate. Even our 12 year old daughter complained about the long walk! Very inconvenient for an expensive resort! Then we called to asked for extra pillows and towels. Two phone calls later after an hour, they finally arrived. When we woke up after the first night we were all stuffy and sneezing! Room was dusty. We had to request better cleaning. For the price room should have been dust free. Even as a annual premium pass member we had to pay almost 300 per night. Oh, by the way they lock all the lobby bathrooms after midnight, make sure you carry a coffee can! Not recommended. Stay at Motel 6 and get much better rates! You will still have a long walk, but it won't cost you as much!

Ralph B.

12/22/2009

Overall
Kids and Adults both love it!

I've been going to Disneyland since i was 4 years old and have gone almost every year at least once a year. When I got Married my Wife told me she would like to go to the Disneyland Hotel once we have kids. I knew people that had gone but I was told how pricey it was. I sort of agreed. When our two older boys got to be of age that they could remember it we went for the first time. My Wife said to me after she saw my reaction to the room , the people the restaurant it all. She told me your more excited than the boys are! I was and every year since I love it and so do my Kids. I know now this was a secret that my friends never shared. The Hotel is a little old but is kept very clean , the service is fantastic. I've learned if you don't know just ask any of the staff , if they don't know they will find out for us. Goofys Kitchen is a must see and enjoy! If you have any sort of problem it might not even be Hotel related and the staff went out of their way! We were pretty tired this last time we went we wanted to stay an extra day. We asked and they accomedated us and it wasn't that expensive. The staff told us to go to the Disney offices and we could get an extra day since we had a 3 day hopper and turn it into a 4 day for a minimal cost. Our 3 year old was sleeping with one of us and the staff noticed and told us about the mini bed that was in the closet for him to sleep in and helped us put it up. I do admit it is kind of expensive but i signed up on Disney.com on one of the family sites to be emailed any deals and sure enough this month they did. Disneyland you made our vacation time with my family so relaxing and wonderful ! Thank you very much!

jenheidir

06/17/2008

Provided by Citysearch - 
Overall
Horrible service as Goofy?s Kitchen

Our table and silverware was dirty, the person who was calling diners to tables was unnecessarily rude to us on several occasions and the manager seemed to care less. Bravo to the kitchen staff though; friendly folk and their American cuisine on the buffet line was fantastic. (Couldn?t get enough of those lemon bars!) However, coupling the good food and the bad service together, I?m still not sure the experience of the character diner overall was worth $40. The host himself single-handedly ruined the magic of my Disney day.

makana_aloha

04/10/2007

Provided by Citysearch - 
Overall
Stay at your own Risk!!! Disneyland Hotel could careless about YOU!!!

I just got back from a stay at the Disneyland Hotel and it was NOT a pleasant experience! First, I had to wait 30-40 minutes to get checked in. Thank goodness My child was 13yr and not a toddler who can't wait that long. I was not pleased that they only had 3 ""Cast Members"" working the desk while there was 4 other ""Cast Members"" just laughing on the Conciegre side. I thought if I stayed at a Disney Hotel, I would get better service. Boy was I wrong!!! I got Superior service at the Best Western Park Place Inn compared to this place!!!

Then when I checked the room for what it had, it was clean but had not been throughly cleaned! I found crackers and broken shards of glass under the bed. Again, I am glad I had a older child versus a smaller child/toddler. There was also trash near the curtains. Plus the ""Do Not Disturb"" sign means nothing to the maids! My son was not feeling well and I put the sign out for him to get some rest before we went to the Parks. We had 3 knocks on the door by the maids in a 2 hour period!

My other peeve, Goofy's Kitchen!!! Talk about BAD service!!! Where do you go where you have to pay for your meal and tip them too before you even eat the meal? I was yelled at because I didn't know I had to pre-pay my meal. Then when it was time to be seated I was not smiled at and they acted like I was making it so hard for them!! The food was good but service was HORRIBLE!! I told the Manager but got the brush off. BEWARE OF GOOFY'S KITCHEN!!!! GO SOMEPLACE ELSE WHERE YOU ARE TREATED LIKE THE GUEST THAT YOU ARE!!!

kdd32252

01/10/2007

Provided by Citysearch - 
Overall
Save yourself the money, Stay ANYWHERE else

I've been to Dinseyland many times over the years, and we decided to take our little one for his 4th birthday. We arrived to find only 2 people working the reception desk. After 30 minutes in line, we finally got to our room, then dropped our stuff and went straight to the park. My boyfrend got into bed that night and said ""ouch"" (not his usual reaction), he had discovered two small shards of glass embedded in his left leg. The next morning we took them down to the front desk and presented them to the employee there. Our sheets were changed as requested, and the housekeeping manager arranged for us to receive their turn-down service for free. The next morning, the toilet was not ""performing"" correctly. We finally got it to work and left for the park. When we returned for a nap, the toilet had decided not to work at all. I tried calling the front desk, only to be greeted by a ""fast busy"", twice. The little one was in the bathroom (the door to which would not shut all the way), and pulled on a hand towel to slide it off the bar.... to his surprise, the bar came down with it. Bonk!! Right on the noodle. Again, a call to the front desk, fast busy. We went downstairs and after 15 minutes of not advancing in line, I gave up. Same thing the following morning. 3rd day, we had checked out already, but I decided to let them know about the problems while waiting for our ride to the airport. The employee said ""Ok, thanks for letting us know"". I said ""Did you want my room number or anything?"". I filled out the complaint/concern form on Disney's website once we got home. I got a letter 3 weeks later asking me to call the ""Disney Claims Dept"". (They had my number and should have called me). The man I spoke to said it was basically my fault, because if I had tried harder, I could have found a manager. They did make sure to inform me about the ""statue"" of limitations on personal injury claims though. I expected more from Disney. I'll go back to the parks, but not the hotel.

foodielover

08/21/2006

Provided by Citysearch - 
Overall
Do You Really Need to Stay at a Disney Hotel?

Outrageous cost aside, Disney Hotels do not offer any better amenities compared to the Hyatt. We had a choice between the two hotels & stayed at Disneyland Hotel only because the kids wanted the convenience, proximity and ability to ride the Monorail (which as of this writing, will be closed for the next 4 mos.)into the park. The rooms are quainty decorated with Disney motif and Mickey's face embellished on the boxes of soap, shampoo/lotion bottles. Housekeeping always made sure we had enough glasses, towels and toiletries (which are truthfully, better at the Hyatt). The one day we wanted to spend some time at the Neverland Pool, it was full of children. We moved to the other pool, more of the same. It is nice to be able to walk to Downtown Disney where we ate most of our meals, thus never leaving the Disney complex once we checked in. For future return visits, we plan to stay at the Hyatt.

tellnotales

02/04/2006

Provided by Citysearch - 
Overall
Get a room above the KOI ponds

It's Disney and every detail is covered. Talk about making staying in a hotel fun. We like to Check in and go to the park, then in the midle of the day go back to the room and go swimming. A family fun place,and it is romantic also.

chrsf2002

09/26/2002

Provided by Citysearch - 
Overall
Welcome Home

The Disneyland hotel is like our second home. My wife and I visit disneyland every year, ever since we were married, and thats around 12 years ago. Our kids grew up spending at least a week every summer at the Disneyland hotel. So it's like coming home. The staff is always friendly and helpful. The rooms are clean and well kept. And everything is within walking distance, especially with the new Downtown Disney.

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