First of all, anyone stating that this pathetic company has a great customer service department is fabricating a review on behalf of Gateway One! Otherwise I honestly feel sorry for them, I can't imagine being the client of any company that makes this predatory financing "chop shop" seem easy to work with! DO NOT FINANCE A CAR THRU THIS LENDER. There are many others that will not make your life a nightmare! Just to name a few "issue" of experienced: making a mistake on the loan where I was overcharged for months - they have not reimbursed me or credited the account 3 yrs later! I purchased a vehicle on-line/out of state - they financed the vehicle before I received it (took over a month!) The wrong model was sent.. however they still continued enforcing the loan amount for the more expensive vehicle that was advertised but I never received. Almost 3 yrs later... not fixed! Just to break free from this "burden", I've been trying to call to pay off the loan for just over two months. I've called HUNDRED'S OF TIMES... nobody knows where to send me!!?? I either am placed on hold for hours, or am hung up on. If I'm lucky, I'm transferred to a random department that can't do anything for me.I HAVE NEVER had such a hard time working with a company - esp. when I'm trying to pay off a loan! I'm about to waste a few more hours of my day her shortly and speak with the most incompetent, unprofessional group of "CSR"S", Collectors, and possibly even a supervisor that wants to prove you wrong, until the opposite happens and they "hang up on you"..'m asking executive level management to get involved - your company is falling apart and ruining the lives of honest hard-working people!!
We had to stop here to get more money for our trip. Staff was very friendly, helpful, and nice. Bank was very clean. There was a long wait in line!
The process was quick and easy. We could use the funds for any business use, which really helped. The finance from Metrix Capital Group LLC was based on recent trading history and therefore fits with cash flow. If other hotels wish to invest in their businesses, Metrix Capital Group LLC is the way forward.
I was funded within a week of applying , who dealt with my claim, was always contactable and quick to respond to my calls and emails in an informed and friendly manner. I wouldn’t hesitate to recommend Metrix Capital Group LLC to anyone looking to finance their business.
We had an urgent need for equipment for our franchise; without it we were out of business. We didn’t like the terms of the franchise’s “preferred” financing company for equipment leasing, so I found Metrix Capital Group LLC on the Internet, did everything they could to help, including daily updates and direct negotiations with vendors; the process almost seemed too easy. Other financing companies needed a lot of information and really scrutinized our finances. I would absolutely, without a doubt, recommend Metrix Capital Group LLC.
We had a need for a planned expense; I got a letter with information in the mail from Metrix Capital Group LLC and decided to give them a call to see exactly what the company is about. After talking to a representative, it just seemed like the right choice for my agency. The daily small payments are more manageable than a large monthly payment.
You have gone over and above in working with us. We’re thankful that we chose Metrix Capital Group LLC, been a blessing to us and our friends and family!
We look forward to a longstanding relationship with you guys! Thanks Metrix Capital Group LLC.
I was having difficulty at my local bank obtaining an SBA loan to acquire an additional practice. Metrix Capital Group LLC was very knowledgeable and straight to the point. They told me what documentation I needed upfront and made the process a smooth one. I was able to get my SBA and open my practice much sooner than I expected. Thank you.
Horrible service! I waited 30 minutes, then someone who came in after me got serviced before me! Will Never go back!!!!