They promise everything to get the sale and then fall flat on their face. Don't go here very shady,and management is very rude
Purchased my second car there BIG MISTAKE. I paid $550 to have the undercoating done. 2 months later they still refuse to supply me with the required paperwork. I can only assume that it was never done. This past week the Sales Representative told me to crawl under my car to see if it was darker !!!! I will be contacting the Better Business Bureau this week. I hate being ripped off.
I was told my car was looked at by the shop and the car was good to go. Within the following week, I noticed the wheel bearings are going in the front. That same week, the suspension on the passenger rear went and my car bottomed out on a SMALL bump. The radio didn't work, was told it would work from time to time. Turned out the stereo unit was completely fried and only lights worked and 3 out of 4 speakers were bad. I'd take the car to a different shop for an opinion before buying. This shop either doesn't know what they're talking about or has no idea what they're looking for. I blame both the sales and shop. Wouldn't do business here again.
They are fine for repairs, never bought a new vehicle from them but now I can't get them to stop mailing me stuff and I haven't owned a Chevy vehicle for almost a year. Asked them multiple times on the phone and online to stop the junk mail but all they do is answer with sales calls to my home phone. Ugh! I guess they don't care if they irritate the customers once they get their money for services rendered.
BEWARE do not buy any vehicles from this dealership. They have terrible salesmen and shady sales managers. They are very disrespectful and try to belittle you as if they are doing you a favor when purchasing a car. The salesmen know nothing about the cars and they low ball you on trade-in and never tell you the prices of their cars. Nothing but bad experiences here i am about contact my attorney about their practices and changes to contracts.
Stopped today 11/14/15 to buy a used 2015 Ram. Steve would not tell me the asking price and the online car apps showed price "not listed". Rather than tell me the selling price he wanted to know what I expected for a trade in value. I was prepared with Edmunds trade in values and assured him that I only wanted a fair trade value. After seeing his manager he came back with a selling price of $36,900 for a stripped model Tradesman Express with 17k miles on it. In my opinion this was not a negotiation in good faith. I wasted over an hour and a half there and never felt like they were sincere. I am a professional with an 800 credit rating and knew enough to leave. Buyers be prepared - the experience was a HUGE disappointment.
Whatever you do DO NOT buy a pool from Alpin Haus in Amsterdam...purchased a pool in April from Jamie...had nothing but problems getting a scheduled date...traded our boat for the pool...went back to bring them the title and retrieve personal items left in boat from previous year since they winterized it...boat was gone and they claimed there was nothing left in boat...asked for our plates off the trailer they said they went with boat...demanded they be returned and guess what still no plates...the floor of the pool is far from smooth visible ripples can be seen from outside the pool and makes it hard to clean...missing 2 caps from install that we have asked for a few times now...still no caps...asked for cover that we purchased so that we can close our pool up...still no cover...still waiting on demonstration on pool care...all calls and emails are ignored...have never been treated so crappy by a company...oh and the one day we stopped in to speak to Jamie...was told he was around but unavailable...wanna guess where he was?? Working out in the gym next door...we demanded to speak to him and boy was he annoyed that he had to do his job....ridiculous....whatever you do go somewhere else for a pool
Went to this place to get a "99 cent" inspection. WORST MISTAKE EVER. Tried telling me my less than 3 year old car needed $600 in repairs before it would pass inspection. As soon as I got suspicious and asked to bring it somewhere else to confirm they offered a 10% discount, I refused of course because this was even more shady. I went to two other independent places and both said the problems they said I had were not true, and the parts were perfectly fine. I have both documentation before and after the fact, I regularly maintain my vehicle so keeping records is important to me. Report will be filed with NY Attorney General. Don't get ripped off.
rob got us financed on a good car with a great warranty when everyone else wanted twice as much. we will buy again