Well when we 1st went to the store it was great. We were met pretty much at the door by a friendly sales person! He helped us find the perfect bedroom suit. He got us financed with no issues. Everything was great, we were excited. The 2 night stands were there (we took them with us) and picked the dresser up from the warehouse that day! We were told our bed had to be ordered and it would take about 3 weeks, they would call us when it comes in. Well a few weeks later I call just to see what was going on. I was told that our salesperson was let go and so nobody knew to call us (the week before, when the bed actually came in). I was pissed. So 3 days later they deliver a bed to us! When we opened it you will never believe what happened! IT WAS THE WRONG BED!!! We paid for white Ashley furniture, BUT we received GREY Acme furniture! Not happy!!! (We paid the total in full a few days ago so we wouldn’t have to pay the HIGH interest. Really wish I hadn’t have done that because I would be returning everything and going somewhere else!!!)
Awesome deals and great service. Easy to get approved too! Always have something different every time I go in.
I was told by someone that they would take stuff off my hands so i didnt have to deal with it anymore. I submitted four different items with full disclosure about pets and children who used the furniture, like a bunk bed, a sofa, and two tv stands. They denied all four giving me bs excuses for all four items. Ridiculous.
We went in and were immediately helped with getting things settled for our online financing. It worked out wonderfully. The sales manager was efficient even though he seemed super busy. Enjoyed walking through and seeing the reclaimed in with the new. Very interesting and convinced me that all my furniture wants and needswould be met.