So helpful and sweet. Love them
Didn't find what you were looking for?
Please help others by helping us do better.
State of the Art Care, Hometown Friendly. Lots of experience. Only Clinic in the area who does Digital Dental Radiology.
About three years ago, we brought our dog in; he was wrapped in a towel and bleeding profusely. He wouldn't be seen unless we paid over $1,000 upfront and filled out the paperwork. Understandably I was panicked and asked if I could take the dog behind the locked and coded doors to be seen while my husband took care of the paperwork and charge. They allowed me to go back. I waited for 9 minutes or so. My husband came back before the vet did. She had me place him on a table. She ruffled his fur gently with her hand. Not that I expected her to panic, but there was no sense of urgency in her methodology. I asked her was she going to save him. I told her how long I'd been waiting for someone. She said to me, "I know how long you were waiting because I was watching you on the monitor." I asked her why she was watching me instead of coming to help. She told me, "I don't have to save your dog." This AFTER charging our credit card. I explained to her that I already had one dog die in their care, which did nothing to change her heart. She walked away to another door and started entering the code to leave. My husband (who's white) begged her to please save our dog. She very nonchalantly, turned around and advised him that she would save the dog on his behalf but only if I left. I don't remember her name anymore. She was an old, white lady probably in her sixties or seventies. I believe I was told she was one of the founders of the clinic. God help you if you have to go to that clinic and your skin has melanin in it. When my other dog died at their facility, the vet told me, "Well, she had to want to live." Callous! As if I made my dog NOT want to live. I don't think this place gets audited at all. I don't know what happened to my old review, I remember the clinic reached out to every place I posted to, requesting the review be taken down. I was contacted by a couple of sites to verify my story. It stayed up for awhile but I notice it's missing now.
I've been taking my fur babies to Noah's Ark Pet Hospital for nearly ten years now and my pets have stayed healthy because of Dr. Pearson and his staff. He tells me when it's time to look at teeth cleaning but he never pushes that it needs to be done right away. One thing I appreciate is every year after my pets get their annual check-ups and vaccines I get a sturdy I.D card that has each pet's picture and the dates and kind of vaccines they were given, their DOB and information a kennel or groomer would need. I have never had a bad experience with Dr Pearson or his staff!
Very friendly service, and they took great care of my Shih Tzu, even though he can be a bit difficult!
Worst experience of my life. It is worth the longer drive to go somewhere else where you and your beloved pets can be safe and cared for.