I was crying in their stupid office every appointment. The wait time is AWFUL, especially for someone in CHRONIC pain. They never cared! They wrote me 2 pain prescriptions in 4 months then refused to write anymore. I switched to Tx Tech Family Medicine, I have FIBROMYALGIA & all I needed was some real meds for it. I'm good now, Stage 6 Fibromyalgia when I left Hillside and now I'm a Stage 2. I take Amitriptyline & Cymbalta daily. I also have severe carpal tunnel in BOTH wrists requiring surgery, bulging discs causing mild spinal stenosis and IBS. Hillside looked at me and said, "YOU DON'T LOOK DISABLED!" Wow, I should have sued your clinic. All my disabilities are INTERNAL/INVISIBLE! So sad for any of your patients. TEXAS TECH FAMILY MEDICINE IS THE WAY TO GO! They are AMAZING! & they actually care!! -Ashley Sharpe
1422 S Tyler StAmarillo, TX 79101
The Cross Medical is wonderful place to get seen for mine and my daughters health care needs! Everyone is skeptical about new places, especially for your kids.. but as soon as I walked through the door, all that worry went away just from the feel of the clinic and how friendly everyone in the office is. The wait was not more than 10 mins (just long enough for me to get paper work done) and I was called right back. the whole entire visit only took about 45mins vs. 2-3 hours anywhere else. the FNP here; Ginny Coppock is just great. My daughter loves her as well as the other 2 sweet as can be nurses Sandra and Maurlica! I can gladly say I will return to The Cross Medical Clinic.Excellent service, Nice environment, Very Clean, Wonderful Nurses.
This place is a joke. Went there today, the staff is rude and will lie to your face. When confronted about the lie they will tell you it's a communication misunderstanding. Front desk personnel needs to be removed. She threw the receipt at me. When it threw it back she called me an a$!!&hole under her breath. Absolutely the worst place to go. Will recommend this place to all I'm know. Will tell them to go somewhere else.
It's not even the fact that I have had to wait over 4 hours to been seen that bothers me about this place. I find it unprofessional when patients aren't being called back nor do they call the state back. This place has turned into a joke. I'd give it ZERO stars if I could.