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Suddenlink

Map & Directions
(7 Reviews)

5800 SW 45th Ave, Amarillo, TX 79109

(844) 874-7558

CLOSED NOW
Today: Closed
Tomorrow: Closed
14
YEARS
IN BUSINESS
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One call. One connection. One bill.

General Info
Visit our newly renovated retail store to get the latest smart phone and learn more about our Altice Mobile service! With Altice Mobile, you’ll get: Unlimited data, talk and text nationwide Unlimited mobile hotspot Unlimited video streaming Unlimited international talk and text from the US to more than 35 countries Unlimited data, talk and text while traveling abroad in more than 35 countries Our Suddenlink Store located in Amarillo, TX also provides digital cable television, high-speed Internet, voice services to residential and business customers. Additionally, for its business customers, Suddenlink provides targeted television and online advertising services. Visit www.suddenlinkbusiness.com for more information. Suddenlink serves the western, midwestern and southern states with the majority of customers in Arizona, Arkansas, California, Louisiana, Missouri, North Carolina, Oklahoma, Texas and West Virginia. Monthly per line charge for unlimited domestic talk, text and data. Reflects $5 AutoPay discount. Up to maximum of five lines. Other monthly charges apply per line and may include $10 activation fee, roaming charges, taxes, gov’t fees and other Altice Mobile fees and surcharges (including USF fee). Exclusive pricing available only for Optimum (OPT)/Suddenlink (SDL) customers. Must maintain both Altice Mobile and OPT/SDL accounts in good standing and Altice Mobile service at current level to maintain promotional pricing. Failure to maintain either account in good standing, disconnection or termination of OPT/SDL service, or changes to level of Altice Mobile service will result in loss of promotional pricing, after which regular rates will apply. Quality of Service (QoS): After 50GB of data use on a line in monthly bill cycle, data reduced to 2G speeds for remainder of bill cycle. Subject to this QoS policy, tethering at 600 Kbps & video streaming at SD quality (about 480p). Domestic off-net (roaming) at 2G speeds. See our Broadband Disclosure for additional performance and network management details. PRICE FOR LIFE (PFL): Applies to base price per line of service. All fees, surcharges and taxes subject to change. Must maintain current service plan and be in good standing to maintain PFL pricing. PFL pricing applies to life of current account holder and is non-transferrable. Other Restrictions: Credit approval may be required. Limited time offer subject to change or discontinuance at any time. Offer not available everywhere or for all phones/networks. May not be combined with any other Altice Mobile offers. Other terms and conditions apply. Altice LTE leverages the Sprint LTE and AT&T LTE networks in certain locations to deliver 99% nationwide coverage. See our terms and policies for performance and network management details. All rights reserved. All trademarks and service marks are the property of their respective owners. ©2020 CSC Holdings, LLC.
Hours
Regular Hours
Mon:
Tue:
Wed - Fri:
Sat - SunClosed
Services/Products
  • Satellite Equipment & Systems
Brands
(806) 358-4801
Payment method
mastercard, visa, amex, discover, all major credit cards, debit
Categories
Antennas, Cable & Satellite Television, Communications Services, Internet Products & Services, Internet Service Providers (ISP), Satellite & Cable TV Equipment & Systems, Telecommunications Services, Telephone & Television Cable Contractors
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Reviews

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Leslie V.

11/16/2018

Overall

Worst customer service ever!! started with a bill that should be $117. a month and they sent a bill thats $400! they have been messing up my account since ive moved and still wanna add extra charges for their mistake!! i reget using suddenlink and NEVER will ever again and i dont suggest it to anybody unless u wanna get the run around

Debbie P.

03/05/2018

Overall

They will advertise a certain price and by the time they finish adding all their fees it’s almost twice the advertising price

Dombie J.

01/24/2017

Overall
Selection
Service

There prices keep going up and up and up I pay almost 250 bucks for internet basic in 2 rooms and digital in my living room if they would stay at one rate it would be nice

Jordan B.

01/15/2016

Overall

We had constant problems with the Internet and it was 2 speeds up from their basic... we couldn't watch Netflix on TV and Facebook on our phones at the same time because it slowed it down so dramatically or Facebook just wouldn't load! I had to unplug the box Non Stop due to it saying there was no Internet connection and then that would fix it for a day or so... never would I ever recommend them!

Dan D.

09/03/2013

Overall
Not as good as they claim

We always have problems with Internet been slow and those 200 channels its not true

mr.bean

02/10/2012

Overall
they didn't provide the net in...

they didn't provide the net in my area but the woman was so nice and helped me find some one who did. now that is customer service

jefftexas

12/18/2007

Overall
Good service

I have had good luck with Suddenlink (formerly Cox) when I have to call in for my cable or internet. They are fast to answer the phone and offer fast help.