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Category
Dry Cleaners & Laundries

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amacust

04/26/2013

Overall

I would tell my best friend to go somewhere else. I took a brand new expensive cocktail dress to be dry cleaned. They ruined the dress then avoided talking to me for a month. Somehow they sent it to the other store and the employee at the other store was rude and combative. I will never take any sort of dry cleaning or laundry to either of these locations again. Terrible service and rude people.

William G.

03/16/2013

Overall

I have used Doche cleaners many times, simply because they are the conveniently located near my house. My latest and last experience, I informed the older lady working the counter, who is the owners mother, that they had broken a few buttons on my clothes, and to simply be gentle with some expensive shirts I was having cleaned. She became very angry and confrontational. She informed me her daughter was the owner, I guess in her attempt to win the argument she started. I took my clothes and left. This particular Doche cleaners does not do a spectacular job in dry cleaning clothes, definitely not good enough to put up with this type of customer service. I would recommend driving an additional 5 minutes to avoid this type of treatment. Based on this ladies aggressive behavior and lack of communication skills I am sure I am not the only person who has experienced this treatment from Doche cleaners on the corner of Bell and Hillside. Consumer beware.

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