Last night we jumped in the drive thru to grabs a quick bite after my son's football game. It was 640pm and we had to be somewhere by 7pm. We didn't even get to the window to pay until 650 and o was told to pull up because they needed 15 seconds to get the nuggets ready. Finally o was told our order had been lost and it would be several more minutes. I asked for a refund and my son went in with my card. Some guy took my card to the back for several minutes and then returned and handed my son the card and a bag of food. Today I see the charge is still on my account with no refund. We didn't get to leave until after 7pm and were late to our other engagement. Spending ove 20 min in a drive thru with only a few cars on front is beyond ridiculous. I am very disappointed and even more disappointed that I was told I would get a refund for the inconvenience and that wasn't done. The bill was $21.91.
The customer service was very awful the employees a very rude. I tried to place my order in the drive thru and the lady in the Drive-Thru was very rude and argumentative so I went on the inside and got the same treatment. I honestly changed my mind about eating at the store because they were alr…
One time they don't charge for Subsitutes the next time they do without telling you.. Different price every time..
After going to this establishment since it has been opened they have now lost a faithful customer for not honoring an online coupon...way to go cheapskates...
Its funny cause the review I read I don't usually care. But foreal this place is bad!! It really needs to be shut down or better management. There were fly's the cashier really looks like she on meth and she was grinding her teeth. They were slow no sauce in the pumps. All and all it was bad.
Place was dirty. The lady who took our order acted like she was on Meth. The manager was sitting on break with other employees cursing in the dining area about other employees. The batter on the fish was burned. We left to eat it in our car because of the environment and didn't finish eating it was so bad. Just because you work fast food doesn't mean you have to be nasty or hire Meth heads. Will never go again
Only been a few times before and their service is alright but love Dairy Queen and its always been an iconic place in my childhood memories. However thanks to this location and several others I think it's time to let go of the idealistic images of the DQ of yester-year and face the reality of what it has become...a place that is known for consistently bad customer service. My experience at this particular location was ruined when I was told by their own admission that they had messed up my order and then they asked me to pay for it...literally. On principal I chose to recieve a refund for the whole meal and leave. The asst mgr was rude and by her own admission acknowledged that they made the mistake by ringing up my meal wrong then asked me to pay for it even though it was only a .99 cent french fry. On principal, I chose to get my money back and leave. Won't be visiting this location anymore. There are others in town that are more reputable and efficiently ran.
This is a great Sonic with fast, friendly service. Call-in orders are always ready when I pull up to the drive thru window. Quality and freshness is great!
This is one of the cleanest and nicest McDonald's I have been to in a LONG time. I am surprised because it is right off the freeway. The food is hot and service is o.k.
I am not impressed with their hamburgers and fries. The wait is long and the people are not friendly. However, the blizzards and ice cream are great!