I've given this place a lot of business the past 2 years. Since then I have become very disappointed. When I would make an appointment with friends, they would make us wait a half hour then have 1 person for 3 people and rush through the pedicure. Then I would go in without an appointment, not busy and make me wait. This past time I went I paid with my card and left a tip in cash. When I checked my bank statement they took more out than what I signed for. After calling and going in with my receipt I was brushed off and told they would call me to get the situation fixed the same day and never received a phone call and they kept the receipt. Very sketchy and they didn't take out a lot of extra money, but makes me wonder what kind of business they are really running. I will NEVER go back and suggest others watch when paying with your card.
They like to tell you a different price on the phone and try to add services while you are there and not tell your total until check out. And it's doubled or tripled what you were originally told. Never again!!!!!
Love it here! Very relaxing atmosphere and Lena does fantastic work, I always get tons of compliments!
Same your money and go else where!! You NEVER get want you ask for. They skyp with family and don't pay addition you.
i have been a client to Nail Elegance for many many years now. They all are friendly and definately go out of their way to accomodate you. They give you exactly what you ask for. Of course, i have my favorites :} but im very specific about what i want nd they def deliver. Service is great. ive been to many nail salons in Altoona, nd never got the same results. i will never go anywhere else. Nail Elegance is the place to be.
Worst experience at a nail salon. My friend and I waited nearly 2 hours after being told we would only have to wait 20 minutes. They were rude, kept forgetting about us, changing their story. It was awful and the mani/pedi wasn't even good. My nails didn't look that great and we felt rushed after all that time spent waiting. NEVER AGAIN!!!
I have been going to top nails for 5 years and love it. I wouldn't go anywhere else. Kim and Charlie are the owners and are amazing.. I can go in with any design and they try there best and do a great job.
I have been going here for over 2 years now and this is the worst I was treated! I took my daughter and myself in for a pedicure her nails painted and myself a full set. It was all women working the 2 who dI'd our pedicures were great but they forgot we wanted our nails done! Then when I said something it was a big deal they rushed didn't want to do what my daughter wanted. Rolled their eyes and talked about us the whole time! I am extremely unhappy with how my daughter and I were treated! The 2 girls that did our pedis got the tip! I've never been treated so rudely!!
Don't ever and I mean ever go for permanent eye make up ! Very Bad I wish I could show you the pictures but am to embarrassed to show. It was a gift from my sister I went in to show them and felt that they should refund part of the money that my sister paid very very rude!!! What a waste of a very expensive procedure!!!!!
I went there today for the first time my nail technicians name was Vivian she was so nice n polite to me. She told me to have a seat asked if i would like a drink of water or Pepsi. Then she brought me my drink n started my nails n wen she was done i absolutely loved them n told her I'll be back in 2 weeks for another filling n pedicure once i told her dat she smiled n said i love yu. I will continue going therr n yes i would recommend this place to anyone.