Tom & Joe's Restaurant
1201 13th St, Altoona, PA 16601
Cuisines: Burgers, Mediterranean, Greek, American, Hot Dogs, Breakfast, Brunch & Lunch, European, Continental
Price Range : Below Average
No coupons available
AVOID AT ALL COSTS!
Waitress was rude, not just to my party, but those around us.
Unjustifiably long wait for food.
It's breakfast foods, not fine dining.
Nonexistent customer service.
Owner allows it to happen, is just as bad, and offers no apologies.
As for the food, there's nothing they could possible serve that would make dealing with all the horrible customer service and an owner who doesn't care about his customers worth going there again.
I can confirm that other negative reviews people have given this place are 100% accurate. The owner replied to a few here and on Facebook. Instead of offering an apologize, he makes excuses and shows zero remorse for the bad experience others have had here.
Thinking about getting breakfast at Tom & Joe's? Eat a bowl of cereal at home, wait a bit, and head to lunch somewhere else in town.
Marzoni's has great food and a phenomenal staff.
07/30/2004Provided by Citysearch -
Forget the food at this Altoona institution. Go for the fun of seeing some of Altoona's finest characters! (In reality, the food's not bad.) Breakfasts are best with hand carved ham & eggs at a fair price. The coffee, however, is horrid! Still, Tom and Joe's has probably been the site of more ""wheeling and dealing"" by Altoona's finest businessmen, lawyers and politicians. It's also home for restless, late-nighters who sit for hours at the counter or lounge in booths with real 50's era ""satellite"" jukebox's (still a quarter a play!). The decor isn't ""retro""...it's original...complete with real pine walls and vinyl seating...and a sign that says ""Our Office Manager is Helen Waite. If you want credit....go to Helen Waite!:)"" Fair food (and lots of it) with regular specials of local ""stick to the ribs"" favorites. If you leave here hungry, it's your own fault. Most likely, you'll leave smiling!