My sister had ordered oil on Saturday to be delivered Tuesday because she was very low . Tuesday morning we called to check on time of delivery and was told due to weather they could not make it . Explained how low and that did not matter. Thank goodness I called Logan valley oil they were so friendly and made sure to get oil there by 4 in the afternoon .. Customer service at Logan valley was above and beyond .. We were really surprised that sel lo hadn't even tried to call us that morning to let us know they weren't going to deliver .
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I have used Sel-Lo for many yearss & always paid the driver. But the last two years the office girls have gotten very rude & snippy. I ordered oil on a Wed. & was told it would not be here on Thursday the regular delivery day but would be here on Fri. They called me & said to have my lane cleared of snow which it always Is. No oil on Friday. No oil on Saturday. The road was once again plowed. Sunday a new driver came & looked at the road & was afraid to come over the lane!!! What a wimp! I called the company & once again a rude sounding girl informed me they would not bring my oil. I called Maglauglins Oil. They brought my oil within 10 minutes!!!! Their driver had no problem whatsoever! He was very friendly. Goodbye Sel-Lo you have lost a customer & maybe a few more as I will be sure to spread my story! Oh & I got a senior discount & paid 10 cents a gallon less than your current price!