Waited on phone for 12 minutes to be told it would be another 21 - 30 minutes before the call would be answered. Poor service!
I agree. They suck. I had an appointment to get my trackpad fixed. This would have been the 4th time. In the past I was able to have it fixed the same day. Today was not the case. I had to get them to call another store to get it fixed today so I can work tomorrow. I will never buy another Apple product.
Just was yelled at by an associate because I complained under my breath about having an appointment and not being seen after 45 minutes. Don't come to this store! Worst store ever!
Fantastic service! Repaired my cell phone in less than 35 minutes. Courteous, professional, extremely knowledgeable, and the price was reasonable. I had to drive 40 miles to get to this place but it was well worth it!.
Broke my HTC EVO 4G screen and had battery charge issues, thought I would need a new phone. Now my screen is perfect and my phone charges with no problem. I then bought a used IPHONE 4s afterwards and it works great too. Have had it a month, had to return as I had an issue and in minutes they replaced charge port and battery and all works perfect. Store was clean and they had an efficient process. Everyone seemed knowledgeable and when they did not know an answer the sales person called out one of the techs and all were great to me! Thank you!! I won't trust anyone else!
Didn't have much hope for my smartphone that went through the entire washing machine cycle, however the only thing that consistently worked was the battery (which I switched out from time to time into my new smartphone). One day the broken smartphone actually turned on, so I took it to CPR for evaluation. Got a call the next day that the smartphone was working after the cleaning and only needed a new battery. A little while later the same day, got a call from CPR that they still needed to evaluate the smartphone as it was not holding a charge. A week later I called CPR and they indicated they were still working on the smartphone. Another week later, I called CPR again (CPR had not contact me at any time in the those two weeks) and they indicated the smartphone was unrepairable. Now that I have the broken smartphone back, the battery will not work at all. Seems very strange that the battery did work before I left the smartphone at CPR and now the battery does not work at all!
I got a new Samsung galaxy 3 and its been working perfect they took real good care of me show me how to use it got me set up on the network everythings great!
Absolutely horrible service. Would not recommend this place to anyone. They were extremely rude and unprofessional. If you're looking for phone accessories, do not go to this place. I only gave this business 1 star because it would not allow me to post this without at least 1 star. I give it no stars.