My experience is with Beth Lynch from CFRP Realty. Bad experience that made my company lose money. In my business opinion (and I do have vast experience) Beth does not care about the owners' best interest. I would never list a property with her. She caused one of the owners a lease loss of almost $70,000
22. Quest Comm Inc
338 E New York AveDeland, FL 32724
108 N Us Highway 17 92Longwood, FL 32750
The one star ratings are on point. Communication with this company was less than timely to say the least. Unless you are truly in love with the property DO NOT RENT if this management company is involved. Do not expect any substance of your deposit back either. The biggest joke was paying for the carpet cleaning, We used the carpet company RHMS suggested and even got the deluxe cleaning, only to find a carpet cleaning charge that was twice the amount that we had already paid. I in no way expected a full refund, but to basically get change back was an absolute crook job, This company needs to be reported and investigated by the local news outlets, maybe then they can improve their "tactics."
They don't train their employees to have professionalism or customer service especially the manager. Don't move into their property at City Walk in Woodbury, MN. She will treat you bad then go lie to corporate. Living in a very hostile uncomfortable environment at the moment until my lease is over. So uncomfortable I rather hire a plumber to come unclog my drain, then call the office.
I am very disappointed in my interaction with this company. Specifically Beth Lynch. I attempted to make an appointment with her. She had no regard for my time and was attempting to make appointments a week out. I even called the owner, John to discuss my issues and never received a return call. When I reviewed their company on Facebook, Beth said she was going to sue me. She began harassing me and I had to block her on facebook. I would be very cautious of the company.
Property owner here, please do yourself a favor and just manage the property yourself rather than deal with these people. They do no treat property owners any better than they treat tenants. They will arbitrarily withhold rent from you for no good reason, the owner Gail will not return your calls or emails unless you threaten legal action. They even steal $200 from tenant's security deposit as a "non-refundable service fee", just out to steal money whenever they can. I could go on and on. Just stay away, dealing with them is more work than dealing with a tenant.
Unfortunately I didn't do my research with this company and once I applied for a home I did look it up and could not find 1 positive review now I know why..But still I wanted to give them the benefit of the doubt, plus I already submitted an App so I come to find out afterwards they take multiple applications on each house. Nice little scam they have going on, just because they add it to the application I'm fine print doesn't make it right. So I wonder how many of us got scammed out of $100.00 oh I got approved but not for the house I applied for. Really wish I would done my homework first I would of gone with a different company. Believe me I will never go here again.
The worst business I have ever dealt with. Period.
The homeowners of this area consider Macaw Properties to have been a terrible management company. They lie about receiving reports-- if 10 homes report the same issue of harassment or vandalism from Macaw's own tenants, all 10 will get a reply saying ''Well if you're telling the truth, why has no one else complained!?''They were just removed as our management company and I could not be happier. As the other reviews said, get everything from them in writing because they have absolutely no problem lying to you before and after you sign. This neighborhood has gone downhill rapidly because of Macaw's management. I can only hope the new management company can clean up Macaw's mess before the lease is up for renewal. If you are a homeowner/renter and want happy tenants and neighbors, do not use Macaw as your management company.
You cannot trust Macaw Properties. They made several promises before we moved in that were never kept regarding cleaning and yard work. Anytime there was an issue with the house-heat, air, plumbing-they were unavailable for repairs that needed to be done immediately. During our move out, they locked us out of the house, even though we were not finished moving our belongings out. They had also entered the house without giving any notice to show it. They kept our entire deposit, and they changed the reasons for keeping our deposit once we questioned them on it. They are unprofessional, rude, and you can't trust anything they say. If you deal with them, get EVERYTHING in writing.
I feel that they treat me as if I'm beneath them, because the property that I rent from them is in an older building and has cheap rent. During the time that I've worked with them, I've been yelled at, belittled, hung up on (via phone) and threatened. They are also very slow about repairs.