What to Know About: Roofing »
Find out the questions to ask a roofing contractor and what's involved in repairing and replacing your home's roof.
5390 Ruskin CvMemphis, TN 38134
From Business: We have over 50 years of experience in the roofing business. We are licensed, insured and bonded, locally owned and operated. Free estimates. We take care of Resi…
7876 Anna Calla WayMemphis, TN 38133
From Business: Pinnacle Roofing & Restoration has a myriad of roofing services to make sure that you have a roof over your Memphis area home or business. Our residential and com…
711 Chaney CvCollierville, TN 38017
From Business: Founded in 1968, Jolly Roofing and Contracting Company serves clients in the Southeast. It provides a range of commercial and industrial roofing services. The com…
From Business: Trust Sears for reliable roof system products, installation and peace of mind on one of your biggest investments – your home. With a Sears Roofing System, you’ll …
581 Vandalia StMemphis, TN 38112
From Business: A to Z Construction Services provides quality residential, multifamily, and commercial construction services to Greater Memphis and the surrounding area. As gener…
4470 Lancelot Dream CvMemphis, TN 38135
From Business: Over 60 years in the business. We have a wide variety of shingle styles and colors. Our Services Include Leak repairs, re-roofs, tear-offs, ventilation, rotten ro…
1379 Catherine StMemphis, TN 38111
From Business: With over 10 years of experience, Palmer Construction prides itself on on reliability, great communication, integrity, and quality work.We are experts in our trad…
2878 Austin Peay HwyMemphis, TN 38128
From Business: All Service Plumbing, Heating & Air LLC of Memphis, TN offers a variety of home maintenance and improvement services to Shelby County, TN including plumbing, heat…
Find out the questions to ask a roofing contractor and what's involved in repairing and replacing your home's roof.
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Lea Clark is an unskilled individual who likes to cut corners and lie about what work was actually done. In addition, what was done was of poor quality, he made a HUGE mess that he didn't clean up, and then had the audacity to threaten me when I fired him. Under no circumstance should you hire him!
Several years ago, I used Elite Roofing to replace my roof. I subsequently had a leak in my roof and Elite came out to inspect the roof. Trey with Elite advised that the leak was not a problem with the roof, but a leak where the stucco met the brick. At that time, Trey reached over and broke a piece off the lip of my stucco. He assured me he would have a professional sent out to fix the stucco. Also, the contractor I hired to replace my wood floors found the leak which was indeed in the roof and he fixed the leak at my expense. I subsequently had another leak and had to have another contractor fix that leak. I have left numerous messages with Elite regarding the broken stucco, but have never received a return call. Elite's mailbox is full so I can no longer leave messages and am hiring another contractor to fix the stucco. The warranty I received on my roof is essentially of no value since I am having to hire other roofers to fix the problems with my roof.
I have been associated with this company for over 30 years. Even though they don't work weekends, I had an emergency and, they helped me out expediently. Always courteous and professional. No trash ever left on job site. Will always use this company.
The good folks at Excellent Roofing did an amazing job replacing a skylight window over our master bathroom. It was quick, the shingles match perfectly, and the quality of work is outstanding. At the last minute, I asked if they could also clean my gutters while they were on the roof. They took care of it without hesitation. Excellent Roofing has raised the bar on quality service. Thank you for your hard work.
This company is the most professional company I have ever worked with. They are experts in their field. While they were on site they use the utmost professionalism and when they were finished they cleaned up with no harm to plants. I built a great relationship with the owners and their employees that will be a long lasting friendship.
So pleased with this company! Such a strong group of professionals from beginning to end. We have had a long history of irritating roof problems. Instead of trying to push a whole new roof on us, Masterbilt came and repaired my 3 dormers and built them correctly. This is such quality organization. Look forward to using their expertise in the future!
Racist and unprofessional. Would not ever allow these horrible people in my home. Do not support this company. Only gave it a 1 because I could not leave a 0
The workers that you employ have no ethics. Specifically, I'm talking about Robert Neil Thompson, who is self-aggrandizing enough to be kept by his wife yet still talk down to her and everyone else he appears to come across -- even though he drives a car registered in her name and is employed by her family's business. I watched a video of him making astonishing remarks toward his wife as well as a black gentleman, and would not trust someone with zero ethics to work on my precious home when I know he has no respect for people. He is obviously an untrustworthy, unstable individual: https://www.youtube.com/watch?v=NhtPPZpZX3g
Horrible customer service I do not recommend and I will never be back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The work was not done in a timely fashion. The installation was poorly done with the shingles being unevenly installed. Very unsatisfying experience.
The type of roofer you will need will depend on whether you require a brand new roof or small repairs. You need to find a contractor with a history of excellent service in a particular roofing project.
Installation - A roofer can put a brand new roof on your home or commercial building. When this is done as part of original construction, the main contractor will probably perform the task, or may hire a specialist. This is a big project so you may want to find a company who can offer a crew to install your roof over a shorter time period.
Since this is a more involved process, it is also more expensive. Home Advisor says you should expect to pay between $4,000 to $9,000 for a roof installation. This, of course, depends on what type of material the roofer uses, the size of your roof, the code requirements of your area and even the angle - or pitch - of your roof.
Replacement - If you want to replace your current roof, you can hire a company or individual to strip your roof and install new shingles or panels. Some roofing options, such as metal tiles, can be placed on top of existing shingles and are easy enough to install that a single contractor can perform the task efficiently.
If the contractor can install the new roof without removing the old one, it is going to cost you less than a complete replacement. Installing lighter materials will also save you money because it requires fewer people and can be completed faster.
Repair - When you have a leak, it may be time to contact a local roofer. Some problems are obvious and you'll want to call a contractor quickly before damage spreads. A roofer will replace holes in your roof after severe weather or fix your gutters when they stop draining properly.
The average roof repair project will cost you a few hundred dollars. Each tasks is different and you should get a price breakdown for each roof repair project. Make sure you are charged a fair price for materials and time.
Maintenance - There are a variety of tasks that can help maintain the quality of your roofing materials. You may want to invest in sealant or coatings that prevent moisture accumulation or reflect sunlight.
A popular project these days is installing solar panels or other environmentally conscious solutions to save money and make your property greener. When pricing these options, make sure to compare how much the project costs to how much the contractor projects you should save on utilities and heating expesnes.
Inspection - If you are selling your home or business, you'll probably want to contact a roofer to inspect your property for any issues that may affect the value. Whatever your reason for inspections, a roofing expert can tell you possible causes for concerns or provide ideas for future maintenance.
Depending on your area, you may be able to find a roofing contractor who will give you a free evaluation, but you should expect to pay a couple hundred dollars for a full inspection.
Certain events demand you reach out to a roofing expert - such as when a tree crashes through your home. If, however, you're unsure a visit from a contractor is warranted, here are a few signs it's time to give your roof some attention:
The easiest way to tell if your roof needs repair or replacement is to look at it. You should be able to spot broken or missing shingles. Look for subtler signs, such as roof tiles curling or damage around corners and chimneys. Inconsistent coloring could indicate moss or water damage.
If you really want to give your roof a thorough inspection, Good Housekeeping advises property owners to check gutters for broken down granules or interiors for structural sagging.
Not Doing its Job
Your roof is supposed to protect you from environmental elements. If you find water in your home after a rainstorm or feel a draft on cold days, it may mean there are gaps in your roof panels or other problems. A good place to check is your basement or the uppermost level of your property. Try turning out the lights during the day and checking for signs of sunlight breaking through your roof.
You can also check your energy bill. When you feel like you pay too much for heat or cooling, roof repairs could help you cut costs.
After a Major Weather Event
You should always inspect your roof for signs of damage after a major weather event. Wind can blow shingles off your property and hail is a common cause of dents or breakage. If your home suffers from a fire, you need to check for internal structural damage.
All roof materials - even metal shingles and panels - have an expiration date. If you've had your roof for over 20 years, you should consider having a professional give it a full inspection. Problems aren't always obvious, but you can check your original contractor statements for when it's time to reevaluate the work.
After doing your research, you should talk to a roofer in person and ask specific questions before hiring him or her for your project:
What Are Your Qualifications?
The first thing you need to check for is a local address. Its easier to trust a roofer with a history in the community that proudly displays contact information. Not all states require a roofing license, but you should at least check to see if a company or contractor belongs to a national roofing organization or the local chamber of commerce. Ask about any award or certifications the company has earned in previous years.
Can I Have a Cost Report?
No matter how dependable a roofer may seem, never depend on a verbal agreement. You want to get every promise down in writing. An extensive job cost report shows you exactly what work a roofer will perform and how much each service will cost you.
Go line by line and ask about every expense. You should also check to make sure the job completely covers the necessary task, so ask about additional services the contractor could perform for water protection or extended warranty.
What Are Your Plans for Emergencies?
Roofing can be dangerous. You need to make sure that the company or contractor carries liability insurance so you are not held responsible for accidents. Ask to see the proper paperwork and inquire about safety precautions. You should also check if the roofer has contingencies for smaller emergencies, such as rain delays.
How Will You Protect My Property?
Roofing projects can lead to debris and even structural damage. You should invite a roofer to inspect your property before beginning a project so you can point out landscaping or other external features they should look out for. If the contractor doesn't seem to care about aesthetical concerns, you shouldn't expect the finished product to help your curb appeal.
What's Your Warranty?
You need to inquire about how long the work should last. A major factor in longevity will be the materials used. You should research online about how long metal or concrete shingles should perform and make sure the business's guaranteed warranty is in line with industry standards.
Can I Get a Reference?
Not only should you ask to get in contact with past clients, Time Magazine advises homeowners to visit projects currently underway to see how the contractor or company actually performs during a job. You can also go online and check out other customer reviews.
Roofing materials are made out of concrete, metal, plastic and a variety of other substances. Before you settle on material and a design, you should consider these factors:
If you live in an area prone to wildfires, you may want to avoid flammable roofing materials. You have to be aware of your risks for damage and prevent common causes of trouble in your initial buying. This doesn't disqualify all materials. For example, if you worry about moisture but want asphalt shingles, you can purchase algae-resistant versions. If you are designing a home, a pitched roof is better at preventing moisture acclimation than a flat one.
The longer you plan to live in your current home or occupy a commercial space, the more you should invest in a durable roof. The roof of your structure will be a major selling point should you decide to move.
Some roofing materials, such as metal and plastic, have a variety of available looks and designs, while clay tile is very popular for an authentic appearance. You must consider how the roof should look alongside the rest of your architecture and talk to your contractor about the aesthetic values of high-quality materials. You should also consider skylights, chimneys or other obstacles to consistent patterns when planning a design.
Once you consider your regional area, necessary durability and aesthetic appeal, you should take your needs to a roofer who can give you the most cost-efficient option that will satisfy your concerns. You should always create a budget for your roof installation or repair.
If you wish to keep visits from a professional roofer to a minimum, there are some steps you can take to maintain your roof on your own:
Perform Simple Maintenance
Water in your roof is a major cause of mold and leaks. Regularly cleaning your gutters to prevent debris build-up is a best practice. You should also check your flashing and shingle alignment for holes or cracks in the surface. When a roofer installs new materials, ask about specific maintenance you should perform.
Be Aware of Your Risks
If you have a tree near your home, you have to look out for wet leaves accumulating on your roof and the potential danger of falling branches. Homes in colder climates may suffer from freezing, so you want to make sure your roof is properly insulated and prevent heavy snows from weighing down your structure. Before any major weather event, you should inspect your home for possible weaknesses and contact a roofer to prevent trouble.
The primary solution for any possible roof damage is prevention. You can't take your property for granted. You should inspect your roof at regular intervals. Have a professional roofing contractor evaluate your structure after major incidents and well before your warranty expires.