Purely Impressive! and I am not just talking about their very competitive pricing! Their customer service absolutely has my utmost respect for professionalism. You can tell they actually love what they do and warmly demonstrate it in their work by making sure the customer understands as well. I highly recommend this place to anyone!
My mom took her computer in for service and was told it had a virus . $130 to remove . Whatever they did was not a solution to the problem an 2 weeks later it happened again . Her computer goes to a repair mode and then stays there , effectively seizing the comp . So she paid them $130 again to " Fix " it . I could have installed AVG Ultimate Virus protection and it also makes automatic repairs , but they insisted that theirs was better and would not be compatible with AVG. 1 week later it's happened again and they are saying it is driver issues and had the gall to lie and act like they have been telling her so , when they have been charging her for virus removal.. They are nothing but licensed rip-off artists and I will NEVER step foot in any of their stores again. Shame on you for taking advantage of an 83 year old woman, again and again
I went to the store .My Samsung Meagan had no life and screen was cracked. They gave my phone life in short amount of time. At a reasonable price .Everyone gave great customer service.
I am reissuing a complaint I recently cancelled. It appears the issue I thought was with AT&T that was resolved was in fact not resolved. In fact, I learned my computer was dangerously operating on an unsecured network. Unfortunately, because I thought I had internet connection, I mistakenly thought the issue was with AT&T. However, it has come to my attention that the existing issue is still in place, and I want PC-EMT to correct whatever they did to the settings on my computer that are not allowing me to get internet service in my home. Plus, I am adding a complaint that PC-EMT is falsely posting on my behalf. Someone (NOT ME) posted an apology to PC-EMT stating the issue was with AT&T and not PC-EMT, then the false party using my name, gave 5 stars to PC-EMT. This is certainly something I will NEVER do. Even if they resolve the issue with my computer, I do not think they deserve 5 stars; especially since I have had to resort to reporting their service to BBB and GA Consumer Services.
My family has been using PC EMT for years and they are GREAT! They have always repaired our computers quickly and have never, ever tried to upsell us with products or services we don't need. The guys (maybe ladies too but have not seen any :)) are always friendly, knowledgeable and available. Even if I just come by or call with a question! I really like that they have a nice convient retail laocation right next to Kroger. I am always thrilled to do business with a local trusworthy company like this where you can get real personal service and you are not just a number with an extended warranty! If you need computer repair, call them, you will be glad you did!