Friend took her dog to get groom. Dog had very bad open wounds.I don't know if yellow pages will let me post pictures. But if look on other sites will see pictures. Dog wash cafe did send a reply that dog hair was matted and in bad shape when was bought in. And they did refund the money... When this happen she post and people reply with bad experience that happen to them. Before take your dog to groomers look at reviews
If you have a pet that gets groomed you must be informed of Dog Wash Cafe at 12850 hwy 9, Alpharetta, GA 30004 ANIMAL ABUSE, DO NOT GO HERE!!!My standard poodle has been going to a groomer for over a year and he always has a positive experience and receives a good pawgress report. I decided to try a new groomer, this place. When I walked in, my sweet baby was whining so loud. I thought maybe it was because he saw me. The next 2 days he was acting so traumatized and not himself at all. I called the place and asked them if something happened to him, like if he got cut. The lady that answered told me no and that they would have to inform the owner of any such thing. I examined my baby later that night and he had clipper burns ALL OVER HIS BODY!! His mouth was extremely inflamed and red. He had two places where they knicked him so bad that they literally took a chunk of skin out. Do not take your dog here!!!!
Our dogs love it here. They were always stressed out when we took them to other places. They like the pool and the yard. I will refer friends and family! Thanks and happy holidays!
I hope Copper and Polly are behaving...we miss them already!
Great experience. The staff is delightful and our dogs love to come here.
We have taken our dogs to Pet Lodge for the last ten years. They always wag their tails when we check them in. Makes us feel so much better about leaving them.
My two German Shepherds loved their day at the Pet Lodge!! I am so amazed by all the people who work here!! Thank you!
My dog was boarded at Pet Lodge from May 30-June 7 2015 and is very sick and in isolation at the Georgia Vet Hospital on Abernathy Rd. He has a positive blood and nasal test for Canine Influenza H3 N2. His symptoms included the fact that he lost 10% of his body weight while there 8 days. He is extremely lethargic and a horrible non stop productive cough. This is a dangerous flu. While they love animals and the facility has some great features.... there is way too much medical risk to your dogs. Trust me when I say my vacation was not worth what I have returned home to deal with. I hope my dog lives and does not have long term effects from this.
This is our second time using The Pet Lodge for our two dogs (19 months old). The Pet Lodge accommodated our request for lodging with limited notice for the week of Thanksgiving. We had a great experience when we left them in the Pet Lodge's care during the summer, so we decided that this was our new pet care lodging when we go out of town. Our dogs and their belongings came home clean and our dogs were healthy and happy. It is nice to have the peace of mind knowing that they are together and in good hands when we can't be home with them. The Pet Lodge will be our go to pet care lodging in the future as well.
I will NEVER bring my dogs back here again. In the past, our other dogs have stayed here many times and we had no complaints. However I went to pick my puppies up this morning & their bed, blankets and toys were soaked in urine. I had asked them to not wash our dogs’ linens as one of them has allergies but one would assume that if your dog pees everywhere that it would be an exception and their bedding would be cleaned. I was absolutely disgusted to see the condition of their things. I came to get them 3 days early & I'm so glad I did because it would have killed me to know that they had been sitting and sleeping in their own urine for a week. We had also requested that our pups do not wear their collars unless on a walk & they must have left a collar on because I found it chewed up in several pieces in their crate. They also lost my dog's allergy medication & by the way she is itching, it doesn't seem like anyone bothered to give it to her. The day I picked them up I noticed that one of my pups was urinating blood. She seemed to have a UTI or something of the sort. Took her to the vet the very next day and it turns out she has a very bad UTI. She has crystals in her bladder which are a precursor of stones. The vet said it was from a lack of water and failing to take the pups out often enough & that if I had let them stay for the whole week as planned my dog would have definitely developed bladder stones. I am truly horrified at the lack of attention paid to the animals. Overall, it seems fairly obvious that my dogs were not well looked after. As I said, NEVER coming back.