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The Choice of Local Law Enforcement and Most Major Dealers.

General Info
Since United Towing became incorporated in January 1987 by Mr. Johnny Castleberry our mission has been to serve both our customers and our communities through hard work and loyalty to the best of our ability. We take great pride in developing a trusting relationship with each of our customers with honesty, integrity and professionalism. United Towing is your 24 hour, 7 day a week towing and recovery specialist. We service the cities of Alpharetta, Johns Creek, Milton, Roswell, Sandy Springs, Forsyth County and surrounding areas. Our staff contains some of the foremost experts in this industry with a combined 160 years of experience. Our operators are continually trained on the proper way to tow and transport within our ever changing industry. Our quality of service and dedicated staff has enabled us to work with City of Alpharetta Police Department, City of Johns Creek Police Department, City of Milton Police Department, Forsyth County Sheriff’s Office, Georgia State Patrol and Georgia’s Innovative Towing and Recovery Incentive Program (T.R.I.P) to facilitate the safest and fastest roadway clearance, lessening the impact on emergency responders and the motoring public. All of United Towing’s fleet utilizes state of the art dispatch and tow management software and are tracked through GPS to ensure a quick, economical response time to our customers. While accidents and break downs can happen when you least expect them, you can be sure that your family members are attended to with safe, courteous assistance at a time when you most need it. You can depend on United Towing to take care of any of your towing needs.
Hours
Regular Hours
Mon - Sun:
Payment method
amex, cash, check, discover, master card, visa
Social Links
Categories
Truck Wrecking, Auto Repair & Service, Automotive Roadside Service, Boat Storage, Towing, Towing Equipment, Truck Trailers
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Reviews

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Robert K.

08/20/2013

Overall

My teenager had an accident on 400 this past week during 5 o'clock traffic. His car was about totaled. My son called us and my wife went down to meet him because I was sick. By the time she arrived from Cumming the police office had already called United Towing and the vehicle, a 1995 Honda Accord was already on the tow truck. She asked where the vehicle would be brought, he said it was up to her but he recommended Cumming Auto Collision. She then said she has towing coverage with her insurance AND AAA he told her "Maam, the vehicle is already loaded on the truck" so off it went. When we went to pick up the car on Tuesday we were presented with a bill for $406.25 !!!!!!!! which was ONLY THE TOWING FEE! This was only a 15 mile tow. This is nothing short of highway robbery. I don't know who is getting a kickback from this i.e Alpharetta police or Collision places but this is ridiculous! and yes my teenager is having to pay this ridiculous charge out of his college fund.

tennisluvr

05/16/2012

Provided by Citysearch - 
Overall
So friendly and prompt

I called for a very unusual service...I needed some heavy duty equipment to be moved. The driver was courteous, prompt and extremely nice. They are to follow up tomorrow to finish the job. I will check back in but i suspect it will be a very positive experience. I can only assume the last review was written by their competition or someone having a really bad day. The woman I spoke to on the phone was nothing but professional. For the driver's friendly attitude at the end of a long day they get 5 stars in my opinion.

spiritsrainboo11

01/06/2012

Provided by Citysearch - 
Overall
ABSOLUTELY THE RUDEST COMPANY

United Towing in Alpharetta is probably the most un professional rude and un-knowledgeable company I have ever dealt with!!! I was not greeted as a paying customer but basically invisible...the women up front think they know the law and own the world!!! Pray you never have to have your vehicle towed by this company!! All they want is to get as much money as they can...treat you and your car like you don't deserve to be in this world! The boss needs to reassess his staff because they are definantly running off good paying CASH paying customers!!

reyparra

05/30/2007

Provided by Citysearch - 
Overall
Best service

promtness, corteous and good price. In an emergency situation when you leave your keys inside the trunk of the rented vehicle and you need to be at the airport by 7:30am and your flight departs at 8:30am
United made it in 10 minutes and took care to open the car in time to leave before 6:40am to beat the traffic on a friday morning. we called them at 6:10am and they show up 6:20 and were done by 6:40am. I called that excellent service!